Account Manager

Account Manager Role at Master Works

Master Works, through its subsidiary Adree, is seeking an Account Manager to join their team in Riyadh, Saudi Arabia. This full-time role focuses on developing strategic customer relationships, generating new business opportunities, and achieving revenue and gross profit targets within the Saudi market. The position requires strong experience in technology sales and account development.

Role Overview

The Account Manager will be responsible for managing complex sales opportunities across various sectors, including government, semi-government, and private entities. The successful candidate will collaborate with pre-sales, delivery, bidding, partnerships, and finance teams to oversee the entire sales cycle, from lead generation to deal closure and collection. This role is critical for driving business growth and maintaining strong client relationships.

Key Responsibilities

• Build and manage relationships with existing and prospective customers.
• Develop new business opportunities across government, semi-government, and private-sector accounts.
• Understand customer business and technical requirements to position suitable Adree solutions and services.
• Manage the full sales cycle, including prospecting, qualification, proposal development, negotiation, closing, and collection follow-up.
• Achieve assigned revenue, gross profit, and new-business targets.
• Maintain a healthy and qualified sales pipeline with clear closing plans.
• Ensure accurate and updated information for accounts, opportunities, activities, and forecasts in the CRM system.
• Coordinate with pre-sales teams and provide necessary information within agreed timelines.
• Support the preparation of technical and commercial proposals, tenders, presentations, and demonstrations.
• Collaborate with Adree's technology partners and vendors to develop joint opportunities and competitive offerings.
• Prepare account plans and identify cross-selling and upselling opportunities.
• Monitor competitors, market developments, and customer priorities.
• Provide accurate weekly and monthly sales forecasts and performance reports.
• Follow up on contracts, purchase orders, invoicing, and collections in coordination with internal teams.
• Represent Adree professionally in customer meetings, industry events, and business development activities.

Required Qualifications and Experience

• Experience: 5-10 years in technology sales, account development, and managing complex opportunities.
• Demonstrated ability to achieve revenue and gross profit targets.
• Proficiency in managing a complete sales cycle from lead generation to closing and collection.
• Strong understanding of customer business and technical requirements.
• Experience working with pre-sales, delivery, bidding, partnerships, and finance teams.

Key Performance Indicators

• Achievement of revenue and gross profit targets.
• Number of new customers and qualified opportunities generated.
• Sales pipeline value, quality, and conversion rate.
• Accuracy of sales forecasts.
• Account growth and customer retention rates.
• CRM accuracy and completion of activities.
• Proposal and opportunity response time.
• Collection performance and follow-up on overdue payments.
• Customer satisfaction and relationship development.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia, within the Master Works subsidiary, Adree. The role involves working collaboratively with various internal teams and external partners to drive sales and achieve business objectives.