Assistant Front Office Manager Saudi Only📣 Job Ad

Position Summary

Centro Olaya is seeking an Assistant Front Office Manager to join its team in Riyadh. This full-time position is exclusively for Saudi nationals who are passionate about delivering exceptional guest service and providing effective solutions.

Role Purpose

As an Assistant Front Office Manager, you will support the Front Office Manager in the leadership and management of all sections within the Front Office Department. The primary objective is to ensure the consistent delivery of the highest standards of service, focusing on guest satisfaction and operational efficiency across all Front Office functions.

Key Responsibilities

• Monitor Front Office employees to ensure guests receive prompt, warm attention and personal recognition.
• Inform other operating departments, notably Housekeeping, of all Front Office matters that concern them.
• Establish and maintain effective employee relations within the department.
• Assist the Director of Front Office / Front Office Manager in employee-related matters such as appraising and consulting.
• Contribute to the preparation of statistical, performance, and forecast reports as necessary to facilitate annual budget and strategic plan development, and provide management with marketing information.
• Assist in the ongoing monitoring and control of department costs to ensure performance against budget.

Candidate Profile

The ideal candidate will be a guest-focused professional with 5 to 10 years of experience in Front Office operations. This role requires individuals who pride themselves on their ability to deliver high levels of customer service and provide creative solutions to guests' needs, maintaining a professional demeanor at all times.

Location and Employment Type

This is a full-time employment opportunity based in Riyadh, Saudi Arabia. The role is integral to the Front Office team at Centro Olaya, contributing to the overall guest experience.

Application Process

Qualified Saudi nationals meeting the experience and skill requirements are encouraged to apply for this Assistant Front Office Manager position. We look forward to reviewing applications from dedicated professionals.