AsstMgr Housekeeping

About the Role

Le Méridien Hotels & Resorts is seeking an Assistant Manager, Housekeeping to join their team in Riyadh. This is a full-time, entry-level management position focused on supporting daily operations within Housekeeping, Recreation/Health Club, and Laundry departments, where applicable. The role involves working with employees to ensure the cleanliness and maintenance of guestrooms and public spaces, conducting inspections, and ensuring accountability for corrective actions. The Assistant Manager will contribute to guest and employee satisfaction while adhering to the operating budget.

Key Responsibilities

• Ensuring current knowledge and understanding of OSHA regulations.
• Overseeing all lost and found procedures.
• Obtaining lists of rooms requiring immediate cleaning and prospective check-outs to prepare work assignments.
• Inventorying stock to ensure adequate supplies are available.
• Communicating guest room status to the Front Desk in a timely and efficient manner.
• Collaborating with the Engineering department on guest room maintenance needs.
• Understanding and complying with loss prevention policies and procedures.
• Ensuring all employees have proper supplies, equipment, and uniforms.
• Assisting in supervising an effective inspection program for all guestrooms and public spaces.
• Managing linen inventory and guest supplies, and assisting in ordering supplies as necessary.
• Supervising Housekeeping and related areas in the absence of the Director of Services or Housekeeping Manager.
• Observing employee service behaviors and providing feedback to individuals to continuously improve service performance.

Customer Service Focus

• Handling guest problems and complaints, seeking assistance from a supervisor when necessary.
• Assisting in the review of comment cards and guest satisfaction results with employees.
• Setting a positive example for guest relations.

Qualifications and Experience

Candidates should possess 0-1 years of relevant experience. This role is suitable for individuals seeking an entry-level management position within the hospitality sector.

Work Environment

This is a full-time position based in Riyadh, focusing on the operational aspects of housekeeping and related services within a hotel setting.

Application Process

Interested candidates are encouraged to apply. Salary details will be discussed during the interview process.