Hotel Receptionist JobThe Palace Hotel Company is seeking to hire a receptionist to join its professional team. You will be responsible for overseeing guest services at the reception desk, coordinating and providing reservation and check-in and check-out services.
Key Responsibilities:- Maintaining a list of reservations and providing necessary paper records.
- Enhancing customer service and satisfaction, and following up on disputes and complaints.
- Implementing hotel policies and procedures.
- Building strong business relationships with travel and booking agencies.
- Reviewing hotel rates and organizing invoices.
Type of Work: Six days of work per week
Required Qualifications:- Bachelor's degree in hotel management, business administration, or tourism.
- Specialized courses such as Microsoft Certified System Engineer (MCSE 2003) and (CIT).
Required Skills:- Communication and customer service skills and hotel management.
- The ability to take responsibility and build business relationships.
- Proficiency in the hotel reservation system.