At Your Service Agent (Saudi)

📣 Job Ad

about 1 hour ago

	Contract Type	Full-time
	Workplace type	On-site
	Location	Riyadh

Job Description

About the Role

Sheraton Hotels & Resorts is seeking an At Your Service Agent (Saudi) to join our team in Riyadh, Saudi Arabia. This full-time position focuses on creating memorable and unique experiences for guests, extending beyond standard check-in and check-out procedures. The role involves guiding guests through their entire stay by delivering a wide range of services.

Key Responsibilities

Deliver a wide range of services to guide guests throughout their stay.
Process operational needs efficiently.
Address and fulfill guest requests promptly.
Complete necessary reports accurately.
Share information about local area highlights with guests.
Ensure all transactions contribute positively to the overall guest experience.

Foundational Requirements for Success

Maintain a safe work environment for all.
Adhere strictly to company policies and procedures.
Uphold confidentiality regarding company and guest information.
Protect company assets from loss or damage.
Ensure consistent adherence to quality standards.
Present a professional appearance, including uniform and personal grooming, and maintain professional communication at all times.

Physical Demands

This role requires individuals to be on their feet and moving for extended periods, including standing, sitting, or walking. A hands-on approach to work is essential, involving the ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance. The ability to perform these tasks effectively, along with other reasonable job duties, is critical for success.

Qualifications and Experience

Education: High school diploma or * equivalent is required.
Related Work Experience: No prior related work experience is required (0-1 years experience).
Supervisory Experience: No supervisory experience is required.
License or Certification: None specified.