Branch Machines Senior Specialist📣 Job Ad

About the Role

Riyad Bank is seeking a Branch Machines Senior Specialist to join its team in Riyadh, Saudi Arabia. This full-time position is responsible for the efficient operation of the bank's ATM network. The role involves monitoring ATM usage, managing cash levels, and ensuring adherence to regulatory requirements to support operational excellence and customer service.

The Branch Machines Senior Specialist will manage the ATM business, implement departmental policies, and drive continuous improvement initiatives within a leading financial institution.

Key Responsibilities

• Implement approved departmental policies, processes, and procedures, providing clear instructions to subordinates and monitoring their adherence for controlled work execution.
• Oversee the day-to-day operations of the ATM Business department, ensuring strict compliance with established standards and procedures.
• Continuously monitor ATM usage levels and proactively manage cash level replenishment and extraction to prevent service disruptions.
• Analyze ATM machine profitability, identifying trends and implementing corrective actions to enhance financial performance.
• Manage the relocation, cancellation, and addition of ATM machines in various locations to optimize network coverage and profitability.
• Execute timely and effective migration of new products and services into the ATM network.
• Contribute to the development of ATM content, ensuring adherence to corporate image and branding guidelines.
• Prepare and submit regular reports to SAMA (Saudi Central Bank) on ATM profits and required services.
• Identify opportunities for continuous improvement in ATM systems, processes, and practices, incorporating international best practices, business process enhancements, cost reduction, and productivity improvements.
• Comply with all relevant safety, quality, and environmental management policies, procedures, and controls to maintain a healthy and safe work environment.
• Perform other related duties and assignments as directed by management.

Qualifications and Requirements

• Bachelor's degree in Business Administration or Information Technology.
• 4-6 years of relevant experience in ATM Business operations.
• A minimum of 2 years of experience in a banking-related function.
• Proficiency in English at an intermediate level.

Required Skills

• Extensive knowledge and experience in ATM Business operations and management.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia, with Riyad Bank.