Business Center Manager📣 Job Ad

About the Opportunity

Talent Higher is seeking an experienced Business Center Manager for a leading business centre located in Riyadh, Saudi Arabia. This full-time role requires a professional with 5-10 years of relevant experience to oversee critical aspects of the centre's operations.

Role Overview

This position involves hands-on leadership, combining operational management, client relationship oversight, and sales initiatives. The Business Center Manager will be responsible for ensuring high levels of customer satisfaction while actively driving occupancy rates and revenue growth for the business centre. The role offers an opportunity to take ownership of a premium business centre operation and contribute to its commercial expansion.

Key Responsibilities

• Oversee daily business centre operations and maintain service standards.
• Manage client onboarding, move-ins, move-outs, and ongoing relationships.
• Lead and support Community Managers and Office Assistants.
• Handle client feedback, complaints, and satisfaction initiatives.
• Maintain high standards across facilities, presentation, safety, and functionality.
• Develop and implement sales strategies to achieve revenue and occupancy targets.
• Conduct client tours, prepare proposals, and support deal closures.
• Identify upselling and cross-selling opportunities.
• Monitor CRM activity, sales performance, and key performance indicators (KPIs).
• Build relationships with clients, vendors, and external partners.
• Organise client and community events, and support marketing initiatives.
• Monitor expenses and contribute to the overall profitability of the centre.

Candidate Profile and Experience

The successful candidate will possess 5-10 years of relevant experience in business centre management or a similar operational leadership role. This includes a proven track record in team leadership and client management.

• Strong leadership and team management experience.
• Proven sales and client relationship management skills.
• Excellent communication, negotiation, and interpersonal abilities.
• Highly customer-focused with strong commercial awareness.
• Strong organisational, problem-solving, and conflict-resolution skills.
• Comfortable working in a fast-paced, target-driven environment.

Work Environment

This full-time position is based in Riyadh, Saudi Arabia, within a dynamic business centre setting. The role requires a proactive approach to managing daily operations and fostering strong client relationships.

Application Information

Candidates meeting the specified requirements are encouraged to apply for this role through Talent Higher.