Business Development Manager (Experience in Government Border Management and Giga Project) / Arabic Speaker

About SITA and the Role

SITA is seeking a Business Development Manager for Saudi Arabia, based in Riyadh. This full-time role involves accelerating commercial growth and expanding SITA’s presence within government organizations, border management authorities, and giga-projects across the Kingdom. SITA provides technology and communication innovations to the global air travel industry, serving 95% of international airports and over 2,500 transportation and government clients.

Role Purpose and Context

Reporting to the Head of Business Development KSA, the Business Development Manager will focus on developing complex technology and transformation opportunities within the government and public sectors. The role requires promoting SITA’s capabilities in border management, digital identity, biometrics, security, data, and communications solutions relevant to government entities and giga-projects. This position emphasizes Strategic Storytelling & Executive Communication and Ecosystem Partnerships & Hunter Growth to engage senior stakeholders, identify new revenue streams, and position SITA as a trusted transformation partner. The manager will shape customer vision, articulate business value, and establish strategic partnerships to strengthen market leadership.

Key Responsibilities

• Drive profitable revenue growth across government, border-management, and giga-project segments through new customer acquisition and cross-selling.
• Develop and maintain strategic market, account, and stakeholder maps for relevant entities.
• Lead the development and execution of capture plans for major strategic opportunities, defining engagement strategy and value proposition.
• Build and maintain executive-level relationships with government entities and strategic partners.
• Engage with customers early in the sales cycle to identify challenges and develop solution-oriented strategies.
• Develop and execute targeted demand generation activities, including industry events and presentations.
• Orchestrate cross-functional pursuit teams to qualify and progress complex opportunities.
• Build and manage a qualified pipeline, provide accurate forecasts, and maintain CRM data.
• Lead the commercial positioning of strategic proposals and RFP responses.
• Engage stakeholders ahead of formal procurement cycles to influence requirements.
• Analyze market trends, competitive intelligence, and customer insights to identify opportunities.
• Build and activate an ecosystem of strategic partners and industry influencers.
• Contribute to customer success stories, sales playbooks, and value propositions.
• Establish trusted relationships with senior government officials and procurement stakeholders, adhering to formal protocols.

Qualifications and Experience

• 5-10 years of experience in business development, sales strategy, and customer engagement, particularly within government border management and giga-projects.
• Strong background in developing complex technology and transformation opportunities within the government and public sectors.
• Proficiency in Arabic is required.

Work Environment and Benefits

SITA operates in 200 countries, fostering a diverse and inclusive environment. The company offers flexible work arrangements including Flex Week (up to 2 days/week work from home), Flex Day (adaptable workday schedule), and Flex-Location (up to 30 days/year working from any location globally). Employee wellbeing is supported through an Employee Assistance Program and Champion Health. SITA provides professional development opportunities via platforms such as LinkedIn Learning, Microsoft's Enterprise Skills Initiative, Airport Council International, Pluralsight, Harvard Business Publishing, and Stanford. Competitive benefits are offered, aligned with local market and employment status. SITA is an Equal Opportunity Employer and encourages applications from diverse candidates.