Cards Portfolio Management Specialist📣 Job Ad

Role Overview

Coefficient Alliances & Ventures (Coefftalent) is seeking a Cards Portfolio Management Specialist to join a global Cards & Payments firm. This firm is engaged with a leading bank in Riyadh, Saudi Arabia, and the role will provide strategic advisory and execution support for cards portfolio optimization initiatives.

Purpose of the Role

The specialist will focus on enhancing key performance metrics such as ENR, spend, and authorization performance. This involves accelerating growth in card activation, customer engagement, utilization, and balance build. The role requires strategic planning, campaign execution, and portfolio optimization, leveraging data analytics, merchant partnerships, and various lifecycle management tools.

Key Responsibilities

• Analyze portfolio trends and develop strategies to improve activation, usage, and retention.
• Support the development and implementation of strategies to grow the credit card portfolio in line with business targets.
• Support initiatives related to customer engagement and balance build, including end-to-end management of campaigns across channels to grow spends and balances.
• Support the credit card installment plans strategy, including design and construct of payment plans, implementation of an effective sales strategy, and optimizing revenues.
• Design and implement lifecycle campaigns and customer engagement programs, taking responsibility for end-to-end campaign management and driving appropriate customer communication.
• Collaborate with internal stakeholders and external partners to ensure smooth execution of all campaigns and offers.
• Optimize portfolio performance through segmentation, targeting, and offer personalization.
• Provide execution support for campaign rollout, tracking, and reporting.
• Liaise with internal stakeholders to align on campaign objectives and KPIs.
• Ensure compliance with internal approvals and regulatory requirements.
• Help manage the financial performance of the credit card portfolio.
• Develop financial forecasts and budgets, monitor actual performance versus targets, and identify opportunities to mitigate any headwinds.

Candidate Profile

The ideal candidate will possess 5-10 years of experience in cards portfolio management or a closely related field within the payments industry. This role requires a strong analytical mindset, strategic planning capabilities, and proven experience in campaign execution and portfolio optimization.

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The specialist will work within the context of a global Cards & Payments firm supporting a leading bank in the region.

Application Information

Candidates who meet the outlined requirements and are prepared to contribute to cards portfolio growth are encouraged to apply.