Career Opportunities: Assistant Manager II System & Process Projects📣 Job Ad

About Almarai

Almarai Company, established in 1977, is recognized as the world’s largest vertically integrated dairy company and the leading food and beverage manufacturing and distribution company in the MENA region. Headquartered in Riyadh, Almarai is the number one FMCG Brand in MENA and a market leader across the GCC, Egypt, and Jordan. The company has sustained growth for over five decades, providing nutritious products under more than 20 brands, including Almarai, L’usine, and ALYOUM. Almarai employs over 43,000 professionals across its operations.

The Opportunity: Assistant Manager II - System & Process Projects

Almarai is seeking an Assistant Manager II for System & Process Projects in Riyadh. This full-time role is critical for ensuring system availability, business continuity, and service excellence, particularly with the SO99 Planning Solution. The position involves effective integration with SAP and other enterprise applications, acting as a primary liaison between business stakeholders, IT teams, vendors, and implementation partners to support planning objectives efficiently. The ideal candidate will have 2-5 years of relevant experience.

Key Responsibilities

• Manage the day-to-day operations of the SO99 Planning Solution.
• Ensure system availability, stability, and performance in accordance with agreed Service Level Agreements (SLAs), including incident and service request management.
• Lead issue resolution, root cause analysis, and problem management activities.
• Coordinate incident and service request management processes.
• Monitor application health, job execution, interfaces, and data synchronization.

Required Qualifications and Experience

• Minimum of 3-5 years of experience with the implementation, integration, and administration of the SO99 Planning Solution.
• Experience managing internal teams and third-party vendors.
• Familiarity with SAP systems.
• Well-experienced in using Microsoft Excel formulas and dashboards.

Skills and Attributes

• Excellent verbal and written communication skills in English.
• High level of analytical skills.
• Strategic thinker capable of meeting deadlines.

Work Environment and Benefits

This role is based in Riyadh and offers a competitive package, generous leave, medical coverage, and opportunities for training and development. This is a full-time position within a successful and expanding global business.