Cash Centers Manager

About AMNCO

AMNCO is seeking a Cash Centers Manager to lead and oversee its network of Cash Centers across the Kingdom of Saudi Arabia. This full-time role is based in Riyadh and requires a Saudi National with significant experience in cash services.

Role Overview

The Cash Centers Manager is responsible for ensuring consistent, secure, compliant, and efficient operations across all AMNCO Cash Centers. This involves close collaboration with individual Cash Center Managers and the Cash Solutions management team to maintain high operational standards and adherence to regulatory requirements.

Key Responsibilities

• Lead and oversee the operational performance of all AMNCO Cash Centers across KSA.
• Manage, guide, and evaluate Cash Center Managers, ensuring consistent operating standards across all locations.
• Ensure compliance with Saudi Central Bank (SAMA) requirements, internal policies, security standards, and client contractual obligations.
• Standardize cash processing, counting, reconciliation, vault, custody, ATM preparation, and cash handling procedures.
• Monitor operational KPIs, productivity, cash discrepancies, incidents, and SLA performance, implementing corrective actions as needed.
• Ensure proper segregation of duties, dual-control procedures, access controls, CCTV controls, and other physical and operational security requirements.
• Conduct regular operational reviews and site visits to Cash Centers throughout the Kingdom.
• Coordinate with CIT, ATM Operations, Finance, Risk & Compliance, Security, and HR departments.
• Ensure appropriate staffing levels, shift structures, training, succession planning, and workforce productivity.
• Lead investigations and resolutions for major operational discrepancies and recurring issues.
• Support internal, client, and regulatory audits, ensuring timely closure of findings.
• Develop and implement improvement initiatives for efficiency, automation, control, and cost optimization.
• Provide consolidated management reports and recommendations on Cash Centers' performance to senior management.

Qualifications and Experience

• Saudi National – Mandatory.
• Bachelor’s degree in Finance, Accounting, Business Administration, Banking, or a related field.
• Minimum 7–10 years of relevant experience in Cash Centers, cash processing, banking operations, CIT, or related cash services.
• At least 3–5 years in a managerial or multi-site operational leadership role.
• Strong knowledge of applicable SAMA requirements and controls governing Cash Center and cash-handling operations.
• Extensive experience in cash processing, vault operations, reconciliation, ATM operations, operational controls, and risk management.
• Proven experience managing multiple locations, managers, and large operational teams.
• Good command of both Arabic and English.

Required Skills and Attributes

• Strong leadership, analytical, problem-solving, and decision-making capabilities.
• Ability and willingness to travel regularly across KSA.

Application Process

Candidates meeting the above qualifications are encouraged to apply for this role in Riyadh.