Cashier📣 Job Ad

in Dar Al-mukhalasat Company

21 days ago

	Contract Type	Full-time
	Workplace type	On-site
	Location	Riyadh

Join our professional team at Dar Al-Mukhalisat as a Collection Specialist!
We are looking for a professional Collection Specialist to join our specialized team in the field of collections. This role will play a vital part in managing accounts of delinquent customers and effective communication to recover financial dues in professional and legal ways.

Responsibilities:

Regularly follow up and review customer accounts to identify outstanding debts and the status of overdue payments.
Effectively communicate with customers (by phone and email) to remind them of payment deadlines and discuss available solutions.
Negotiate payment scheduling and establish realistic repayment plans that fit the customers' circumstances and ensure the recovery of dues.
Document all interactions, agreements, and accurately update customer data in the company's internal system.
Continuously collaborate with the legal team and management to escalate cases that require escalation or legal action.
Fully adhere to the company's internal policies and legal regulations governing collection processes.

Qualifications:

Previous practical experience in the field of collections or customer service.
Excellent verbal and written communication skills, with exceptional ability to listen, persuade, and build relationships.
Strong negotiation skills and the ability to handle difficult situations or angry customers calmly, professionally, and tactfully.
Proficiency in using computer applications, including Customer Relationship Management (CRM) software and Microsoft Office Suite.
Basic familiarity with the principles and regulations related to debt collection and financial claims.

Requirements

Requires 2-5 Years experience

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