Coord-Housekeeping📣 Job Ad

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a Housekeeping Coordinator to join their team. This is a full-time, non-management position, offering an opportunity to contribute to the smooth operation of the housekeeping department in a luxurious and dynamic hotel environment.

Role Responsibilities

• Operate sold room reports and verify room status to identify discrepancies.
• Prioritize room cleaning and update the status of departing guest rooms.
• Assist housekeeping management in overseeing daily activities.
• Serve as a point of contact for coordinating efforts between Housekeeping, Engineering, Front Desk, and Laundry departments.
• Document and resolve issues related to room discrepancies in coordination with the Front Desk.
• Prepare and distribute room assignments to housekeeping staff.
• Log, monitor, and update the list of rooms marked as "Do Not Disturb."
• Ensure vacant and dirty rooms are cleaned by the scheduled time.
• Assign rush rooms and rooms that were previously marked "Do Not Disturb."
• Complete required housekeeping paperwork.
• Follow all company, safety, and security policies and procedures.
• Report any maintenance issues, safety hazards, accidents, or injuries.
• Complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guest service needs and thank guests with genuine appreciation.
• Ensure adherence to quality expectations and standards.
• Develop and maintain positive working relationships with others.
• Support team to reach common goals.
• Listen and respond appropriately to the concerns of other employees.
• Speak to others using clear and professional language.
• Prepare and review written documents accurately and completely.
• Enter and retrieve information related to work using computers.
• Stand, sit, or walk for extended periods of time.
• Move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.
• Perform other reasonable job duties as requested by supervisors.

Qualifications and Requirements

• High school diploma or equivalent.
• At least one year of relevant work experience.
• No supervisory experience required.
• No specific licenses or certifications required.

Required Skills

• Proficiency in housekeeping operations.
• Ability to coordinate with Engineering, Front Desk, and Laundry departments.
• Effective communication skills.
• Strong teamwork abilities.
• Problem-solving capabilities.

Additional Information

This is a full-time, non-management position requiring 0-1 year of experience. The work location is in the Financial District, Riyadh, Saudi Arabia.