Coord-Housekeeping📣 Job Ad
| Contract Type | Full-time | |
| Workplace type | On-site | |
| Location | Riyadh |
About the Role
W Hotels in Riyadh, Saudi Arabia, is seeking a dedicated and organized individual to join their team as a Housekeeping Coordinator. This full-time, non-management position is integral to the smooth operation of the housekeeping department and maintaining the high standards expected by W Hotels. The Housekeeping Coordinator will serve as a vital link between various hotel departments, contributing to an exceptional guest experience. This role is suitable for individuals with 0-1 year of experience looking to develop within the hospitality industry, playing a key role in managing daily housekeeping operations, ensuring efficiency, and supporting the management team.
Key Responsibilities
- Run sold room reports and verify room status to identify discrepant rooms.
- Prioritize room cleaning based on operational needs and guest departures.
- Update the status of departing guest rooms to facilitate efficient turnover.
- Assist Housekeeping management in overseeing and coordinating daily activities.
- Serve as a liaison to coordinate efforts between Housekeeping, Engineering, Front Office, and Laundry departments.
- Document and resolve issues related to discrepant rooms with the Front Desk.
- Prepare and distribute room assignments to Housekeeping staff.
- Record, monitor, and update the list of rooms marked as 'Do Not Disturb'.
- Ensure that vacant dirty rooms are cleaned within the required timeframe.
- Assign rush rooms and rooms previously on the 'Do Not Disturb' list for immediate cleaning.
- Complete all required Housekeeping paperwork accurately and efficiently.
- Adhere to all company and safety and security policies and procedures.
- Report any maintenance problems, safety hazards, accidents, or injuries promptly.
- Complete all required safety training and certifications.
- Maintain a clean and professional uniform and personal appearance.
- Protect company assets and maintain the confidentiality of proprietary information.
- Welcome and acknowledge all guests according to company standards.
- Anticipate and address guests' service needs with genuine appreciation.
- Ensure adherence to quality expectations and standards in all housekeeping operations.
- Develop and maintain positive working relationships with colleagues and support the team to achieve common goals.
- Listen and respond appropriately to the concerns of other employees.
- Speak with others using clear and professional language.
- Prepare and review written documents accurately and completely.
- Enter and locate work-related information using computers.
- Stand, sit, or walk for extended periods of time as required by the role.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
- Perform other reasonable job duties as requested by Supervisors.
Qualifications and Requirements
- A high school diploma or *** equivalent is preferred.
- At least 1 year of related work experience in housekeeping or a similar role is preferred.
- No supervisory experience is required for this position.
- No specific licenses or certifications are required.
Required Skills
- Proficiency in Housekeeping operations and procedures.
- Ability to coordinate effectively with Engineering, Front Office, and Laundry departments.
- Strong Communication skills for clear and professional interaction.
- Demonstrated Teamwork capabilities to support colleagues and achieve shared objectives.
- Effective Problem-solving skills to address operational challenges.
Work Environment and Location
This is a full-time, non-management position located in Riyadh, Saudi Arabia, at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote. W Hotels is committed to being an equal opportunity employer, valuing diversity and providing access to opportunity for all associates. They foster an environment where unique backgrounds are celebrated, recognizing that the greatest strength lies in the rich blend of culture, talent, and experiences of their associates. They are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Requirements
- No experience required
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