Corporate Operations Specialist

About Unifonic

Unifonic, recognized as a Great Place to Work®, is an AI-native customer experience platform designed for emerging markets. With over 25 years of conversational AI research and development, the company serves more than 5,000 enterprises across MENA. Unifonic is also pioneering sovereign, agentic AI through its Agentic Studio platform.

The Role of Corporate Operations Specialist

Unifonic is seeking a Corporate Operations Specialist for a full-time position in Riyadh, Riyadh Province. This role requires 2-5 years of experience and involves managing day-to-day HR operations, government relations (GRO), local labor compliance, office administration, and vendor management. The specialist will serve as the primary operational anchor for the Saudi Arabia team, ensuring smooth onboarding, full regulatory compliance across government portals, and employee support.

Key Responsibilities

• Manage relationships between the company and Saudi regulatory authorities in compliance with Saudi Labor Law.
• Execute operational tasks on government portals, including Qiwa, Mudad, Muqeem, and GOSI.
• Handle the end-to-end Iqama process, including new issuance, renewals, and exit/re-entry visa processing.
• Lead business visa and work visa processing for new joiners and visitors to the Saudi Arabia office.
• Ensure timely renewal of all company official documents, licenses, and commercial registrations.
• Address employee requests and inquiries across offices, providing resolutions within designated SLAs.
• Oversee medical insurance administration, including employee additions, deletions, tier updates, and policy renewals.
• Support onboarding workflows and administrative setup for all new joiners in Saudi Arabia.
• Maintain Saudi office facilities, oversee office supplies, inventory management, and ensure a professional workspace.
• Manage petty cash handling, tracking, and monthly reconciliation.
• Process and handle vendor invoices, ensuring accurate record-keeping and timely processing.
• Build and maintain relationships with vendors, landlords, and service providers.
• Arrange business travel logistics for team members, including flight bookings, hotel accommodations, local transportation, per diem management, and venue/event coordination.

Team and Work Environment

The Corporate Operations Specialist will be part of the People Department at Unifonic, which focuses on attracting, developing, and retaining talent. The department is committed to fostering a positive and inclusive work environment, ensuring that all colleagues feel valued and supported. This role contributes to recruiting, onboarding, training, and development efforts, and plays a role in promoting collaboration and continuous improvement within the company.

Benefits

• Competitive salary and bonus.
• Unifonic share scheme.
• 30 holiday days after the first anniversary.
• Birthday off.
• Up to 25 days per year for remote work from any location globally.
• Paid leave for new parents.