Corporate Operations Specialist

About Unifonic

Unifonic is an AI-native customer experience platform focused on emerging markets. With over 25 years of conversational AI research and development, the company serves more than 5,000 enterprises across MENA. Unifonic is recognized as a Great Place to Work® and is pioneering sovereign, agentic AI through its Agentic Studio platform.

The People Department

The People Department at Unifonic is responsible for attracting, developing, and retaining talent. The department aims to foster a positive and inclusive work environment, ensuring all colleagues feel valued and supported. Key responsibilities include recruiting, onboarding, training, development, and promoting a culture of collaboration and continuous improvement.

Role Overview

Unifonic is seeking a Corporate Operations Specialist to manage daily HR operations, government relations (GRO), local labor compliance, office administration, and vendor management. This full-time role is based in Riyadh, Riyadh Province, and requires 3+ years of experience. The specialist will serve as the primary operational anchor for the Saudi Arabia team, ensuring smooth onboarding, full regulatory compliance across government portals, and comprehensive employee support.

Key Responsibilities

• Manage relationships with Saudi regulatory authorities, ensuring full compliance with Saudi Labor Law.
• Execute operational tasks on government portals, including Qiwa, Mudad, Muqeem, and GOSI.
• Handle the end-to-end Iqama process, including new issuance, renewals, and exit/re-entry visa processing.
• Lead business visa and work visa processing for new joiners and visitors to the Saudi Arabia office.
• Ensure timely renewal of all company official documents, licenses, and commercial registrations.
• Address employee requests and inquiries across offices, providing resolutions within designated SLAs.
• Oversee medical insurance administration, including employee additions, deletions, tier updates, and policy renewals.
• Support onboarding workflows and administrative setup for new joiners in Saudi Arabia.
• Maintain Saudi office facilities, manage office supplies and inventory, and ensure a professional workspace.
• Manage petty cash handling, tracking, and monthly reconciliation.
• Process and handle vendor invoices, ensuring accurate record-keeping and timely processing.
• Build and maintain relationships with vendors, landlords, and service providers.
• Arrange business travel logistics for team members, including flight bookings, hotel accommodations, local transportation, per diem management, and venue/event coordination.

Benefits

Unifonic offers a range of benefits to its employees, including a competitive salary and bonus, a company share scheme, 30 holiday days after the first anniversary, a paid day off for birthdays, up to 25 days per year for remote work from anywhere in the world, and paid leave for new parents.