Credit Collections Clerk III

About Medtronic

Medtronic is a global leader in healthcare technology, committed to alleviating pain, restoring health, and extending life. With 95,000 employees across more than 150 countries, the company focuses on developing innovative medical technologies that improve the lives of over 72 million patients annually. This role offers an opportunity to contribute to the future of healthcare within a purpose-driven environment.

The Credit & Collections Function

The Credit & Collections function supports Medtronic’s business operations in Saudi Arabia. This team is responsible for managing customer receivables, ensuring timely payments, resolving account discrepancies, and minimizing credit risk. The function collaborates closely with healthcare customers, Sales, Customer Care, and Finance departments to maintain accurate accounts and facilitate efficient collections processes.

Role Overview: Credit - Collections Clerk III

The Credit - Collections Clerk III manages a portfolio of customer accounts, focusing on overdue payments, balance reconciliation, and the resolution of invoice discrepancies. This full-time position is based in Riyadh and offers a flexible work arrangement. The role requires 2-5 years of experience and involves working with various internal and external stakeholders to remove payment barriers and maintain accurate account records, directly contributing to timely collections and reduced overdue receivables.

Key Responsibilities

• Manage a portfolio of customer accounts and follow up on overdue payments to support timely collections.
• Reconcile customer balances and resolve discrepancies related to invoices, payments, and credit notes.
• Coordinate with Sales, Customer Care, and Finance teams to resolve disputes and remove payment barriers.
• Monitor payment commitments and escalate overdue accounts or potential credit risks in line with company procedures.
• Maintain accurate records of collection activities, customer communications, and account status.
• Prepare accounts receivable updates, highlighting overdue balances, collection progress, and required follow-up actions.

Compensation and Benefits

Medtronic offers a competitive salary and a flexible benefits package. The company recognizes employee contributions and provides a range of benefits and resources designed to support individuals at various career and life stages. This position is eligible for the Medtronic Incentive Plan (MIP), a short-term incentive program.