Credit Collections Clerk III

About Medtronic

Medtronic is a global leader in healthcare technology, committed to alleviating pain, restoring health, and extending life. With 95,000 employees across more than 150 countries, the company focuses on developing innovative medical technologies that improve the lives of over 72 million patients annually. This role offers an opportunity to contribute to the future of healthcare within a purpose-driven career.

The Credit & Collections Function

The Credit & Collections function supports Medtronic’s business operations in Saudi Arabia. This team is responsible for managing customer receivables, ensuring timely payments, resolving account discrepancies, and minimizing credit risk. The function collaborates closely with healthcare customers, Sales, Customer Care, and Finance departments to maintain accurate accounts and facilitate efficient collections processes.

Role Summary: Credit Collections Clerk III

As a Credit Collections Clerk III, you will manage a portfolio of customer accounts, focusing on the follow-up of overdue payments and the reconciliation of balances. This full-time position is based in Riyadh, Saudi Arabia, and offers a flexible work arrangement. The role requires 2-5 years of experience in a relevant field and involves working with various internal and external stakeholders to resolve payment barriers and maintain accurate account records, directly contributing to timely collections and reduced overdue receivables.

Primary Responsibilities

• Manage a portfolio of customer accounts and follow up on overdue payments to support timely collections.
• Reconcile customer balances and resolve discrepancies related to invoices, payments, and credit notes.
• Coordinate with Sales, Customer Care, and Finance teams to resolve disputes and remove payment barriers.
• Monitor payment commitments and escalate overdue accounts or potential credit risks in line with company procedures.
• Maintain accurate records of collection activities, customer communications, and account status.
• Prepare accounts receivable updates, highlighting overdue balances, collection progress, and required follow-up actions.

Required Experience

• 2-5 years of experience in credit collections or a related financial role.

Work Location and Type

This is a full-time position located in Riyadh, Riyadh, Saudi Arabia, with a flexible work arrangement. The salary for this role is not disclosed.