Credit Operations Officer📣 Job Ad

About the Credit Operations Officer Role

Rize is a rent-now-pay-later platform focused on enhancing the accessibility and affordability of rentals in Saudi Arabia. We are seeking a motivated and detail-oriented Credit Operations Officer to manage daily credit operations. This full-time position is based in Riyadh and is suitable for individuals with 0-1 years of experience. The role involves supporting and managing the daily credit operations process, including reviewing financing applications, preparing contracts, and ensuring a smooth operational workflow across the credit lifecycle.

Key Responsibilities

The Credit Operations Officer will be responsible for a range of operational tasks to ensure the efficient processing of credit applications and contracts. This includes:

• Reviewing and processing financing applications in accordance with company policies and service level agreements.
• Preparing, creating, and validating contracts within internal systems.
• Following up with customers, landlords, and internal teams for missing documentation and approvals.
• Monitoring application pipelines to ensure timely processing and completion.
• Conducting quality checks on applications and customer documentation prior to final processing.
• Coordinating with Risk, Sales, Legal, Collections, and Customer Experience teams.
• Ensuring the accuracy of customer data and contract information within systems.
• Supporting operational reporting and maintaining trackers using Excel and dashboards.
• Escalating operational issues, delays, or policy exceptions as needed.
• Assisting with process improvement initiatives and operational efficiency projects.

Qualifications and Requirements

Candidates for this role should possess the following qualifications:

• A Bachelor’s degree in Finance, Business Administration, Accounting, Economics, MIS, or a related field.
• 1–3 years of experience in credit operations, banking, fintech, or related operational roles is preferred.
• Strong attention to detail and organizational skills.
• Good communication skills in both English and Arabic.
• Proficiency in Microsoft Excel and operational systems.
• The ability to work effectively in a fast-paced environment and manage multiple tasks simultaneously.
• A strong sense of ownership and accountability.

Preferred Skills

Additional skills that would be beneficial for this role include:

• Understanding of Ejar operations.
• An analytical and problem-solving mindset.
• Effective time management and multitasking abilities.
• Professional communication and follow-up skills.
• The capacity to work cross-functionally with multiple stakeholders.

Learning and Development Opportunities

This role offers opportunities to gain experience in:

• End-to-end credit operations workflow within a fintech environment.
• Contract creation and financing processes.
• Customer onboarding and verification procedures.
• Risk and compliance operational practices.
• Portfolio and operational performance monitoring.
• Cross-functional collaboration with Risk, Legal, Collections, and Operations teams.

Work Environment

Rize operates from a central office in Riyadh, Saudi Arabia. The company fosters a collaborative and innovative work culture, with a diverse international team. This is a full-time position.