Customer Service Representative

Job Purpose:
This position exists to oversee and analyze cost expenditures and purchases efficiently, ensuring timely execution and adherence to quality standards in alignment with defined policies and procedures to achieve departmental operational plans and developments within a wider scope.

Key Accountability Areas:

• Actual Costing:
  • Coordinate with production monthly to finalize all actual activities and closing orders.
  • Check all actual data posted by production and make required adjustments.
  • Process period-end closing and posting (WIP, Variances, Unrealized cost, etc.).
  • Post all costing entries and provisions monthly.
  • Analyze and check results of period-end closing every month.
  • Check expenses monthly and make adjustments as required.
  • Manage settlement for investment internal orders to AUC and cost centers.
  • Design and update distribution cycles to allocate service and general cost center costs.
• Standard Costing:
  • Prepare planned costing data with agreed plant activity.
  • Enter standard costs and plant activity in the system and calculate the rate.
  • Maintain and update activity rates for production work centers.
  • Regularly check and adjust materials master and master data (BOM & Routing) and inform planning for required adjustments.
  • Run material costing to calculate planned cost.
  • Maintain production orders overhead percentage and upload overhead costs to production orders based on that maintained percentage.
• Costing & Controlling Analysis:
  • Analyze WIP and provide justification for major orders.
  • Analyze unrealized costs and provide justification for major orders.
  • Identify and analyze production, purchasing, and inventory variances.
  • Prepare master consumption reports with proper adjustments.
  • Monitor actual consumption and report irregular costs to management.
• Monthly Controlling ORM & Financial Reports:
  • Prepare monthly consumption and production masters.
  • Prepare costing statements per product type.
  • Prepare special costing reports and monitor actual vs. budget and standard costing reports with variance analysis.

HR Proficiency:
Ability to maintain updated technical skills related to this job.

Delivery:
Perform planned activities to meet operational targets as per delivery schedules, utilizing resources effectively. Provide periodic reports detailing deviations from planned tasks.

Problem-Solving:
Solve related problems and escalate complex operational issues.

Quality and Compliance:
Ensure quality standards and compliance with policies and procedures. Adhere to health, safety, and environmental management procedures within defined work areas.

Academic Qualification:
Bachelor's Degree in Accounting and Finance or any relevant field.

Work Experience:
2 to 4 Years.

Technical/Functional Competencies:
Cost Accounting, Cost Analysis, Industrial Cost Analysis.

Join SSC HR Solutions as a Data Collector!
As a key member of our team, you will be responsible for gathering and organizing data to support various business initiatives. Your keen attention to detail and ability to navigate various data sources will ensure the accuracy and reliability of the information collected.

Key Responsibilities:

• Conduct surveys, interviews, and observations to gather required data.
• Compile and organize data from various sources into a usable format.
• Ensure data integrity by performing regular checks and validations.
• Assist in the preparation of reports and presentations based on collected data.
• Collaborate with team members to understand data needs and support ongoing projects.
• Maintain confidentiality and security of sensitive information.

Requirements:

• 3-4 years of experience.
• High school diploma or equivalent; additional education in data management or related field is a plus.
• Previous experience in data collection, research, or a related role.
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite, particularly Excel.
• Excellent communication skills, both written and verbal.

Join HEIGHTS Company as a Sales Engineer!
We are a leading event management company in Saudi Arabia, established in 1999, dedicated to driving innovation and delivering exceptional event experiences. We are expanding our services into construction project management and are seeking a passionate Sales Engineer to be part of our dynamic team.

Position Overview: The Sales Engineer plays a key role in driving business growth by combining technical knowledge with strong sales capabilities to meet the needs of a wide range of clients. This role is ideal for candidates with experience in the construction industry, where understanding project specifications, materials, and setup requirements is essential.

Key Responsibilities:

• Sales & Client Management:
  • Identify and secure new business opportunities in construction projects, fit-outs, and temporary structures.
  • Meet with clients to understand project needs, budget, timelines, and technical specifications.
  • Present company products, services, and technical solutions tailored to construction environments.
  • Build and maintain a solid client pipeline, ensuring high satisfaction and long-term partnerships.
• Technical & Project Solutions:
  • Analyze drawings, BOQs, technical specs, and client briefs to propose accurate solutions.
  • Recommend materials and structures based on project requirements.
  • Collaborate with technical, design, production, and project management teams to ensure feasibility.
• Proposal & Documentation:
  • Support RFP/RFQ responses for tenders.
  • Maintain updated documentation and project notes in the CRM system.
• Project Coordination:
  • Support smooth handover from sales to costing, ensuring all technical details are clear.
• Market & Industry Insight:
  • Stay updated on trends in design, construction materials, and structural solutions.
  • Monitor competitor offers and provide strategic input for enhancements.
• Performance & Reporting:
  • Achieve monthly and quarterly sales targets.
  • Provide sales forecasts and performance reports.

Qualifications:

• Bachelor’s degree in Engineering (Mechanical, Electrical, Civil, Industrial) or related field.
• Preferred: 5 years of experience in construction industry sales engineering in KSA.
• Strong understanding of structures and construction materials.
• Excellent communication and negotiation skills.
• Ability to read technical layouts and BOQs.
• Proficiency in CRM tools and Microsoft Office.
• Valid driver’s license for site visits.