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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationRiyadh

About the Role

Bayt Al-Tawabel is seeking an experienced Data & Technology Director to lead the organization's comprehensive data strategy, enterprise systems, IT infrastructure, cybersecurity, and digital technology roadmap. This role is designed to ensure that technology and data serve as business enablers, driving operational efficiency, enhancing guest experience, supporting scalability, ensuring reporting accuracy, and fostering long-term growth across a multi-location business.

The ideal candidate will possess strong leadership experience across key technology domains including POS, ERP, integrations, data platforms, analytics, cybersecurity, infrastructure, and technology operations. This individual will oversee critical technology functions, manage vital systems and vendors, improve system reliability, strengthen cybersecurity governance, and empower data-driven decision-making.

Key Responsibilities

  • Lead the overall data, technology, IT infrastructure, cybersecurity, and enterprise systems strategy for the organization.
  • Own and manage the technology roadmap, encompassing POS systems, ERP, digital ordering, integrations, automation, data platforms, and various business applications.
  • Manage and enhance critical systems across all locations to guarantee reliability, availability, performance, and scalability.
  • Spearhead the organization's data strategy by centralizing data sources, improving reporting capabilities, and enabling more informed business decision-making.
  • Develop and refine dashboards, analytics tools, reporting models, and data visibility for key stakeholders.
  • Oversee all technology operations, including infrastructure, networks, systems, support, cybersecurity, data governance, and analytics functions.
  • Lead the integration architecture between core systems such as POS, ERP, CRM, ordering platforms, finance systems, and reporting tools.
  • Manage technology vendors, contracts, service providers, implementation partners, Service Level Agreements (SLAs), and support agreements.
  • Ensure the proper implementation of cybersecurity controls, policies, risk management, incident response, and access management processes.
  • Maintain compliance with relevant data protection, cybersecurity, and local regulatory requirements.
  • Support digital transformation initiatives aimed at improving guest experience, operational efficiency, automation, and overall business growth.
  • Establish and maintain technology policies, governance frameworks, documentation, and standard operating procedures.
  • Monitor system uptime, project delivery, cybersecurity incidents, vendor performance, and key technology performance indicators (KPIs).
  • Lead, develop, and manage technology and data teams, establishing clear accountability and performance expectations.
  • Prepare technology performance reports, roadmap updates, risk assessments, and strategic recommendations for senior leadership.

Qualifications and Requirements

  • Bachelor's degree in Computer Science, Information Technology, Engineering, Data Science, Business Technology, or a closely related field.
  • A minimum of 10 years of progressive experience in technology, IT, data, digital transformation, systems, or enterprise applications.
  • A minimum of 5 years of experience in a technology leadership role, managing multiple technology functions or teams.
  • Experience within the F&B, retail, hospitality, restaurant, or multi-location business sectors is strongly preferred.
  • Demonstrated strong experience with POS systems, ERP systems, digital ordering platforms, integrations, and various business applications.
  • A solid understanding of IT infrastructure, networks, cloud platforms, cybersecurity principles, system administration, and business continuity planning.
  • Proven experience leading data strategy development, data governance implementation, analytics, reporting, and dashboard creation.
  • In-depth knowledge of cybersecurity governance, risk management, incident response protocols, access control mechanisms, and compliance standards.
  • Familiarity with local data protection and cybersecurity regulations is advantageous.
  • Proven track record of successfully managing technology vendors, contracts, SLAs, implementation partners, and support providers.
  • Exceptional leadership skills with the ability to effectively manage both technical teams and diverse business stakeholders.
  • Strong project management capabilities, including roadmap planning, prioritization, and execution.
  • The ability to translate complex business needs into practical and effective technology and data solutions.
  • Excellent analytical thinking, problem-solving, and decision-making skills.
  • Outstanding communication, reporting, and presentation skills.
  • A strong command of both Arabic and English languages.

Required Skills

  • Data Strategy
  • Enterprise Systems
  • IT Infrastructure
  • Cybersecurity
  • Digital Technology Roadmap
  • POS Systems
  • ERP Systems
  • Integrations
  • Data Platforms
  • Analytics
  • Technology Operations
  • Digital Ordering
  • Automation
  • Business Applications
  • Networks
  • Cloud Platforms
  • System Administration
  • Business Continuity Planning
  • Data Governance
  • Reporting
  • Dashboard Development
  • Risk Management
  • Incident Response
  • Access Control
  • Compliance
  • Digital Transformation
  • Project Management
  • Roadmap Planning
  • Prioritization
  • Execution
  • Analytical Thinking
  • Problem-Solving
  • Decision-Making
  • Communication
  • Presentation Skills
  • Leadership

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia, with Bayt Al-Tawabel. The role requires a minimum of 10 years of experience, with a significant portion in leadership positions.

Requirements

  • Requires +10 Years experience

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