Digital Installment Merchant Acquisition Analyst

About Tamam

Tamam is seeking a Digital Installment Merchant Acquisition Analyst to join its team in Riyadh, Saudi Arabia. This full-time role is crucial for supporting the growth of Digital Installment (DI) products by managing merchant partnerships.

Role Overview

The Digital Installment Merchant Acquisition Analyst will focus on identifying, evaluating, onboarding, and managing merchant partnerships. Key areas of responsibility include merchant acquisition, portfolio performance analysis, business development, and merchant relationship management. The role ensures successful merchant integration while adhering to company policies and regulatory requirements. Candidates should have 0-1 year of experience, preferably with exposure to retail finance, banking, FinTech, or consumer lending environments.

Key Responsibilities

• Identify and target potential merchants to expand the DI merchant network.
• Support merchant acquisition activities by preparing proposals, presentations, and commercial agreements.
• Coordinate merchant onboarding, documentation, system integration, and activation processes.
• Analyze merchant portfolios, acquisition performance, sales trends, and financing volumes.
• Monitor key performance indicators (KPIs), including merchant productivity, conversion rates, financing volume, and utilization.
• Prepare regular reports and dashboards to support management decision-making.
• Conduct market and competitor analysis to identify business opportunities and potential merchant partnerships.
• Build and maintain strong relationships with merchants and internal stakeholders.
• Serve as a key point of contact for merchant-related operational and analytical support.
• Resolve merchant issues and coordinate with relevant teams to ensure timely resolution.
• Identify opportunities to improve merchant retention, engagement, and utilization of financing products.
• Recommend strategies to enhance merchant performance, customer acquisition, and financing penetration.
• Collaborate with Sales, Risk, Operations, and Product teams to achieve business objectives.
• Support marketing campaigns and promotional initiatives to increase financing adoption and merchant growth.

Qualifications and Experience

• Bachelor’s degree in Business Administration, Finance, Economics, Marketing, or a related field.
• Experience working with merchant networks, retail partners, or commercial partnerships is preferred.
• Strong analytical and problem-solving skills, with the ability to interpret business performance data and identify growth opportunities.
• Advanced Excel skills and experience in data analysis and reporting.
• Familiarity with CRM systems, reporting tools, and performance dashboards.
• Strong negotiation, communication, relationship-building, and stakeholder management skills.
• Ability to work effectively in a fast-paced, target-driven environment.
• Knowledge of retail finance, consumer lending, or Buy Now, Pay Later (BNPL) products is an advantage.

Work Environment

This role is based in Riyadh, Saudi Arabia, and operates within a fast-paced, target-driven environment, requiring collaboration with various internal teams to achieve business objectives.