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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationRiyadh

About the Role

Amazon is seeking an experienced Logistics Executive to join its last-mile network in Riyadh, Saudi Arabia. This role is integral to maintaining high service standards and driving innovation and execution within operations. The Logistics Executive will serve as a key liaison between internal and external stakeholders, ensuring alignment with business objectives and upholding Amazon's quality standards.

This position offers an opportunity to contribute to the Variable Program team, supporting back-end initiatives to gather insights, enhance program lifecycles, and ensure optimal experiences for Amazon standards and partners. The ideal candidate will be organized, proactive, and detail-oriented with strong problem-solving capabilities.

Key Responsibilities

  • Provide on-ground support to Ops and Program teams for initiatives requiring complex investigation and proactivity.
  • Conduct account reviews, ensure compliance, monitor capacity reliability, and manage payments for Delivery Service Partners (DSPs).
  • Leverage operational and program expertise to collaborate with various stakeholders.
  • Support, monitor, and drive resolution of operational call-outs to minimize overall business risk.
  • Maintain high Amazon quality standards across all operational activities.
  • Analyze data, scrutinize details, and foresee data implications to inform decision-making.
  • Act as a critical liaison between internal and external stakeholders, focusing on business objectives.
  • Notify off-operational situations promptly and proactively solve problems.
  • Support the Program team in gathering insights to enhance program lifecycle and ensure Amazon standards and partner best experiences.

Qualifications and Requirements

  • A minimum of 2 years of experience in operations or vendor management, specifically related to managing full accounts.
  • Proven experience in determining the root cause(s) for operational issues and tracking the progress of process improvement initiatives.
  • Demonstrated full attention to detail in all aspects of work.

Required Skills

  • Excellent written and verbal communication skills in English.
  • Strong analytical and problem-solving skills.
  • Exceptional attention to detail.
  • A strong sense of ownership and accountability.
  • The ability to lead by example in all areas of performance.
  • A proactive and organized approach to tasks.

Work Environment and Additional Information

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 2-5 years of experience. The ideal candidate will develop subject matter expertise in all operations processes. Amazon's inclusive culture empowers employees to deliver the best results for our customers. For information on workplace accommodations during the application and hiring process, please visit https://***********************************************


Requirements

  • Requires 2-5 Years experience

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