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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationRiyadh
Join Supertech Innovation Labs as an E-Commerce Manager!

As a critical member of our team, you will lead the e-commerce business at *******, ensuring the daily operations align with our strategic objectives. Your role is pivotal in driving growth, enhancing customer satisfaction, and managing our diverse online sales channels.

Key Responsibilities:
  • Oversee and execute all e-commerce activities, ensuring smooth daily operation of online channels.
  • Manage day-to-day order fulfillment, logistics coordination, and customer service across all platforms.
  • Own the e-commerce strategy, KPIs, and P&L to drive sales and profitability.
  • Handle account management of all sales channel partners and vendors.
  • Lead workflows for new product setup and listings.
  • Ensure content, pricing, and inventory accuracy across the website and marketplaces.
  • Collaborate with marketing, tech, and product teams to improve site UX, traffic, and conversion rates.
  • Set up initiatives to deliver engaging customer experiences that drive conversions and retention.
  • Gather and analyze data to identify growth opportunities.
  • Manage product forecasting to align supply with customer demand.
  • Prepare monthly management reports and conduct ad hoc reporting on performance.
  • Stay updated on e-commerce trends and best practices.

Requirements:
  • Bachelor's degree in Marketing, Business, or related field.
  • 5-7 years of experience in e-commerce, with at least 2 years in a managerial role.
  • Strong analytical, commercial, and leadership skills.
  • Proficiency with e-commerce platforms and analytics tools.
  • Excellent written and verbal communication skills in both Arabic and English.

Requirements

  • Requires 2-5 Years experience

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