F&B Service Expert📣 Job Ad

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking an F&B Service Expert to join their team. This role focuses on creating memorable guest experiences through attentive service in dining settings. The F&B Service Expert will contribute to an exceptional guest visit by delivering a range of services and ensuring guest satisfaction with their meals and the overall dining atmosphere.

W Hotels operates with a spirit of innovation and a commitment to redefining luxury. As part of Marriott International, W Hotels offers a platform for associates to perform at their best and grow professionally within a global team.

Key Responsibilities

• Deliver a variety of services to ensure guests have a positive dining experience.
• Proactively serve guests and anticipate their needs.
• Prepare the dining area for service, including setting tables.
• Communicate effectively with kitchen staff regarding orders and guest requests.
• Engage with guests in a professional manner.
• Maintain cleanliness of work areas and organization of supplies.
• Ensure smooth transaction handling and contribute to the overall guest experience.
• Adhere to company policies and procedures.
• Uphold high standards of service quality.
• Maintain professional uniform, personal appearance, and communication.

Qualifications and Requirements

• A high school diploma or *** equivalent is preferred.
• Less than 1 year of related work experience is required.
• No supervisory experience is necessary.
• No specific licenses or certifications are currently required.

Required Skills

• Guest Service
• Communication
• Teamwork
• Problem-solving

Work Environment and Physical Demands

This is a full-time, non-management position located in Riyadh, Saudi Arabia, specifically within the Financial District at Area 1 Al Aqeeq Street, Riyadh, 13519. The role is not remote. The position requires the ability to stand, sit, or walk for extended periods, and navigate sloping, uneven, or slippery surfaces. Essential physical requirements include reading menu information visually, and the ability to move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance, and up to 50 pounds with assistance. This also includes reaching overhead and below the knees, and performing actions such as bending, twisting, pulling, and stooping.

Marriott International is committed to being an equal opportunity employer, valuing diversity and providing access to opportunity for all associates.