Fashion Advisor

About the Role

ELIE SAAB is seeking a Fashion Advisor to join the team in Riyadh, Saudi Arabia. This is a part-time position requiring 0-1 years of experience. The Fashion Advisor is responsible for contributing to store sales by providing exceptional service to clients and maintaining merchandising standards.

Key Responsibilities

• Promote high customer service standards throughout the shopping experience.
• Attend to customer needs and efficiently address complaints.
• Gather information on customer preferences and buying behavior, providing feedback on tendencies.
• Update clients with upcoming events and inform them of policies and procedures, including refund and exchange policies.
• Provide support for VIP events and ensure proper follow-up with clients.

Sales and Operations

• Meet and maximize cross-selling and up-selling sales targets.
• Adhere to operational standards and support the manager in achieving boutique goals.
• Ensure security procedures for merchandise are observed at all stages of the sale process.
• Ensure proper replenishment of merchandise, display, and visual merchandising standards to maintain brand image.
• Process cash register operations accurately and efficiently from opening to closing, protecting company assets.
• Support efficient cost allocation by optimally using boutique products and not exceeding availability.

Qualifications and Experience

• High school diploma or equivalent.
• 1 to 5 years of experience in an equivalent position within the high-end retail fashion industry.

Required Skills

• Strong communication and negotiation skills.
• High customer centricity.
• Team-oriented with effective conflict management skills.

Work Environment

This part-time role is based in Riyadh, Saudi Arabia, within a dynamic retail environment focused on high-end fashion.