Food Server📣 Job Ad

About the Food Server Role

Everhires is seeking a professional and customer-oriented Food Server to join our team in Riyadh, Saudi Arabia. This full-time position is designed for individuals with 0-1 years of experience who are looking to provide excellent food and beverage service to guests. The successful candidate will play a key role in ensuring guest satisfaction and upholding high service standards throughout the dining experience.

As a Food Server, you will be a primary point of contact for our guests, responsible for creating a welcoming atmosphere and attending to their needs. This role requires a keen eye for detail, strong communication skills, and the ability to work efficiently in a fast-paced environment.

Key Responsibilities

• Greet and welcome guests in a friendly and professional manner.
• Present menus and provide recommendations when requested.
• Take accurate food and beverage orders and enter them into the POS system.
• Serve food and beverages according to company standards.
• Ensure guests' needs are attended to promptly and professionally.
• Check on guests during their dining experience to ensure satisfaction.
• Handle guest inquiries, requests, and complaints efficiently.
• Prepare tables before service and maintain cleanliness throughout the shift.
• Clear and reset tables after guests leave.
• Coordinate with kitchen and service teams to ensure timely order delivery.
• Follow food safety, hygiene, and health regulations at all times.
• Process guest bills and payments accurately when required.

Qualifications and Requirements

• Previous experience as a waiter/waitress or in a customer service role is preferred.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Strong customer service and problem-solving abilities.
• Professional appearance and positive attitude.
• Basic English communication skills; Arabic is an advantage.
• Flexibility to work shifts, weekends, and public holidays.

Required Skills

• Customer Service
• Communication Skills
• Teamwork
• Attention to Detail
• Time Management
• Upselling & Sales Skills
• Problem Solving

Work Environment and Expectations

This is a full-time position based in Riyadh, Saudi Arabia. Key Performance Indicators for this role include guest satisfaction scores, order accuracy, average service time, upselling performance, attendance and punctuality, and compliance with service and hygiene standards.