HPM CIP Technical Consultant & Support

About the Role

Philips is seeking a HPM-CIP Technical Consultant & Support to join their team in Riyadh. This full-time role involves working closely with clients to understand their technical environments and deliver advanced, customized solutions aligned with their strategic objectives. The consultant will implement sophisticated system architectures and rigorous testing frameworks to ensure robust and scalable solutions.

Key Responsibilities

• Consult with clients to understand their technical landscapes and provide advanced recommendations and custom solutions aligned with their strategic objectives.
• Implement sophisticated design documentation, comprehensive system architectures, detailed configuration plans, and rigorous testing frameworks under direct supervision.
• Resolve intricate technical issues through advanced diagnostics and root cause analysis, offering proactive support to prevent future challenges.
• Document detailed technical solutions, create extensive support procedures, and develop troubleshooting guides to ensure seamless knowledge transfer and continuity.
• Enhance the organization’s knowledge base by identifying, documenting, and sharing best practices and standardized processes.
• Implement configuration management and version control techniques to ensure accuracy, consistency, and reliability in technical solution deployments.
• Assess customer systems through comprehensive health checks, identifying and addressing potential issues to optimize performance and reliability.
• Scrutinize customer environments to implement strategic improvements for enhanced system performance, robustness, and user satisfaction.
• Collaborate with cross-functional teams, including product development and sales, to integrate client feedback into product and service enhancements.
• Prepare advanced technical reports, in-depth analyses, and strategic updates for stakeholders, demonstrating understanding of system performance and issue resolution.
• Support critical implementation and deployment projects, managing advanced system configuration, seamless integration, and thorough performance tuning.

Required Qualifications

• Minimum of 2 years of experience in Technical Consulting, Customer Support, or the Healthcare Industry with Vocational Education, OR no prior experience with a Bachelor's Degree.

Work Environment

This role operates under direct supervision, focusing on client engagement and technical solution delivery within a collaborative team setting. The position is based in Riyadh and is a full-time commitment.

Application Process

Candidates interested in this opportunity are encouraged to apply. The salary for this position will be discussed during the interview process.