Investor Relation Specialist📣 Job Ad

in Owais Capital

about 12 hours ago

	Contract Type	Full-time
	Workplace type	On-site
	Location	Riyadh

Join Our Team as an Investor Relations Officer - VIP Clients

In this pivotal role, you will be responsible for analyzing client data and building lasting relationships with high-net-worth individuals. Your primary focus will be to understand their needs and provide tailored solutions to ensure their satisfaction and loyalty.

Key Responsibilities:

Deliver exceptional personalized service to VIP clients while maintaining a high level of professionalism.
Act as a trusted advisor by understanding each client's financial goals and expectations, proactively recommending tailored solutions.
Ensure client satisfaction through a premium experience, maintaining confidentiality in all client communications.
Conduct regular reviews of client portfolios and satisfaction levels to identify opportunities for service enhancement.
Respond to VIP client inquiries promptly, ensuring effective issue resolution.
Collaborate with internal departments to resolve client requests swiftly.
Collect and analyze client feedback to drive improvements in service delivery.
Organize exclusive events and initiatives to strengthen client loyalty.
Monitor client retention metrics and implement proactive measures to enhance engagement.
Document client interactions and insights using CRM systems to ensure personalized service.

Requirements:

CME-1 certificate is required.
Bachelor’s degree in Business Administration, Marketing, Finance, or related field; a master's degree or relevant certification is a plus.
3-5 years of experience in relationship management or client services, preferably with high-net-worth clients.
Exceptional communication skills to engage and service sophisticated clients professionally.
Strong customer focus and dedication to providing a personalized service experience.
Ability to multitask and manage priorities in a fast-paced environment.
Flexibility to work outside regular hours when necessary.
Professional appearance and demeanor with high levels of integrity.

Requirements

Requires 2-5 Years experience

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