Key Account Manager MMS (Medication Management Solutions)📣 Job Ad

About BD and the Role

BD is a global medical technology company committed to advancing the world of health. The company's vision for Medication Management Solutions (MMS) focuses on leveraging technical and operational capabilities to ensure medication availability, aiming to reduce inefficiency and waste for nursing and pharmacy teams. This full-time role for a Key Account Manager MMS is based in Riyadh, Saudi Arabia, and involves managing and growing strategic healthcare accounts across the Central Region.

Role Overview

The Key Account Manager is responsible for achieving sales targets and business objectives in line with the annual business plan and commercial goals. This involves building strong customer relationships, identifying growth opportunities, and driving account expansion. The role requires effective account management, business development, and collaboration with internal stakeholders to ensure customer satisfaction and drive penetration of MMS solutions.

Key Responsibilities

• Achieve assigned territory sales targets and business objectives for the fiscal year.
• Develop and execute short-term and long-term account growth strategies.
• Manage key accounts to achieve targeted revenue growth, profitability, and customer retention.
• Identify and convert new business opportunities within existing and target accounts.
• Build strong relationships with key decision-makers, clinical stakeholders, procurement teams, and executive management.
• Conduct regular customer visits to assess account needs, market opportunities, and business risks.
• Report regularly to the Sales Manager or Sales Director on sales activities, market developments, competitor activities, and account performance.
• Lead commercial activities related to quotations, tenders, and customer proposals.
• Collaborate with distribution partners to ensure product availability, supply continuity, and customer satisfaction.
• Maintain accurate records of customer interactions, opportunities, forecasts, and territory activities through CRM systems.
• Monitor market trends, competitive landscape, and healthcare developments to identify growth opportunities.
• Support educational programs, workshops, and customer engagement initiatives in collaboration with Marketing and Clinical teams.
• Represent BD at conferences, exhibitions, and customer events as required.
• Collaborate with cross-functional teams including Clinical, Service, Marketing, Supply Chain, Finance, and Business Development.
• Ensure timely follow-up on customer requirements, inquiries, and business opportunities.
• Drive account penetration through cross-selling, upselling, and increased utilization of MMS solutions.

Qualifications and Experience

• Bachelor's degree or equivalent in Pharmacy, Nursing, Biomedical Engineering, Medical Laboratory Sciences, or another healthcare-related field.
• Minimum of 3 years of experience in Key Account Management, Strategic Account Management, Healthcare Sales, Medical Devices, or Healthcare Solutions.
• Proven track record of achieving sales targets and driving business growth within healthcare accounts.
• Experience working with CRM systems, preferably Salesforce (SFDC).

Required Skills and Attributes

• Strong customer relationship management, negotiation, and stakeholder management skills.
• Ability to work independently while collaborating effectively within a dynamic team environment.
• Strong business acumen, communication, presentation, and organizational skills.
• Ability to travel extensively throughout the Central Region of Saudi Arabia.

About Working at BD

At BD, individuals contribute to reinventing the future of healthcare within a culture that supports learning, growth, and thriving. BD values face-to-face collaboration to support employee development and success.