Laundry Manager multiple laundry operations

About the Role

Little Kitchen Help is seeking a highly experienced Laundry Manager to oversee complex, high-capacity laundry operations within an ultra-luxury private hospitality environment in Riyadh, Saudi Arabia. This full-time senior operational leadership position requires proven experience managing large-scale, technically complex, and/or multiple laundry operations and locations. The role offers a salary of SAR 10,000 per month.

Key Responsibilities

The Laundry Manager will be responsible for comprehensive oversight of laundry production, technical operations, quality control, manpower, inventory, logistics, and distribution, including the Shoe Care & Restoration Unit. Specific responsibilities include:

• Managing day-to-day operations across multiple laundry facilities or large-scale laundry operations.
• Overseeing centralised and industrial-scale laundry production, ensuring efficiency, quality, and service standards.
• Developing and implementing SOPs, KPIs, productivity standards, and operational procedures.
• Managing capacity planning, manpower planning, shift patterns, and resource allocation.
• Maintaining exceptional standards for luxury, delicate, and high-value garments and textiles.
• Demonstrating advanced knowledge of commercial and industrial laundry machinery, washing processes, finishing techniques, stain treatment, and garment care.
• Ensuring appropriate treatment methods are applied to different fabrics and materials to minimise damage.
• Leading and developing managers, supervisors, and operational laundry teams, including training and coaching.
• Maintaining consistent quality standards and controlling chemical consumption, utilities, operational costs, and waste.
• Managing inventory for chemicals, consumables, operational supplies, and spare parts.
• Coordinating with Engineering and Maintenance teams for machinery performance, breakdowns, and preventive maintenance.
• Planning and managing post-production logistics and distribution between laundry facilities and multiple operational locations.
• Overseeing the Shoe Care & Restoration Unit, including service standards, quality control, and appropriate cleaning and restoration procedures.

Candidate Requirements

Candidates should possess a strong background in laundry management within a luxury hospitality context. The ideal candidate will have:

• 10+ years of progressive professional laundry experience.
• 3–5+ years in a senior laundry management position.
• Proven experience managing large-scale, centralised, industrial, or multiple-site laundry operations.
• Strong technical knowledge of high-capacity commercial and industrial laundry systems and equipment from various brands.
• Extensive knowledge of washing, finishing, stain treatment, garment care, chemicals, dosing systems, and wash formulas.
• Experience with luxury, delicate, and high-value fabrics, including proven guest laundry and premium garment-care experience.
• Experience with manpower planning, capacity planning, shift management, and resource allocation.
• Strong multi-site quality control, inventory, and cost-control experience.
• Proven experience managing laundry logistics and vehicle-based distribution across multiple locations.
• Experience coordinating with Engineering teams, manufacturers, suppliers, and service providers.
• Demonstrated ability to manage managers, supervisors, and large operational teams.
• Excellent leadership, communication, organisation, and problem-solving skills.

Work Environment

This role operates within a prestigious ultra-luxury private hospitality environment in Riyadh, Saudi Arabia, requiring adherence to high standards of service and operational excellence.

Application Process

Candidates whose experience is limited solely to bulk linen processing will not be considered sufficient for this specialised role.