Maintenance📣 Job Ad

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a Maintenance professional to join their team. This full-time, non-management position is based in the Financial District. The role is suitable for individuals with 0-1 years of experience looking to build a career in hotel engineering and facilities management.

As a Maintenance professional, you will be responsible for ensuring a comfortable guest experience by responding to and resolving maintenance requests. Your role will involve upholding hotel standards through proactive and reactive maintenance tasks, contributing to guest satisfaction and operational efficiency.

Key Responsibilities

• Respond to and attend to guest repair requests promptly and efficiently.
• Communicate effectively with guests and customers to resolve maintenance issues.
• Perform preventive maintenance on tools, kitchen equipment, and mechanical room equipment, including cleaning and lubrication.
• Visually inspect tools, equipment, and machines to ensure they are in good working order.
• Carry equipment such as tools and radios as required for maintenance tasks.
• Identify, locate, and operate all shut-off valves for equipment and utility shut-offs for buildings.
• Maintain an accurate inventory of maintenance supplies and requisition parts and supplies as needed.
• Communicate daily activities and any occurring problems to other shifts using approved communication programs and standards.
• Perform surface preparation, painting, minor drywall and wood trim repair, and light bulb and A/C filter replacement.
• Ensure thorough cleanup of painting or repair areas after completing work.
• Test, troubleshoot, and perform basic repairs on various equipment, including plumbing (*, plunging toilets, unclogging drains), electrical components (lamps, switches, outlets, extension cords), cosmetic items, internet devices, and other guestroom items.
• Program televisions and perform general housekeeping and engineering-related inventory duties.
• Utilize the Lockout/Tagout system before performing any maintenance work to ensure safety.
• Perform repairs on interior and exterior landscaping, including sprinkler systems.
• Input air handler schedules and make temperature adjustments using basic computer skills.
• Adhere to all company and safety and security policies and procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries immediately.
• Complete all required safety training and certifications.
• Properly store flammable materials.
• Ensure uniform and personal appearance are clean and professional at all times.
• Maintain the confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs, assisting individuals with disabilities.
• Thank guests with genuine appreciation.
• Adhere to quality expectations and standards.
• Develop and maintain positive working relationships with colleagues.
• Support the team to reach common goals and listen and respond appropriately to employee concerns.
• Speak with others using clear and professional language.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance, and heavier items with assistance.
• Move up and down stairs, service ramps, and/or ladders.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Enter and locate work-related information using computers.
• Perform other reasonable job duties as requested.

Qualifications and Requirements

• High school diploma or *** equivalent.
• Some experience in general maintenance, including exterior and interior surface preparation and painting.
• Experience in hotel engineering or maintenance is a plus.
• No supervisory experience required.
• Possession of a valid Driver's License.

Required Skills

• Air Conditioning and Refrigeration
• Electrical Systems
• Mechanical Systems
• Plumbing
• Pneumatic/Electronic Systems and Controls
• Carpentry and Finish Skills
• Kitchen Equipment Maintenance
• Vehicle Maintenance
• Energy Conservation
• General Building Maintenance
• Painting
• Drywall Repair
• Wood Trim Repair
• Landscaping
• Sprinkler Systems
• Basic Computer Skills
• Effective Communication
• Teamwork
• Problem-Solving

Work Environment and Location

This is a full-time, non-management position located in the Financial District of Riyadh, Saudi Arabia. The role requires on-site presence and is not remote.