Cafe Manager Jobs in Riyadh

Cafe Manager and Operator Required

We are looking for a professional cafe manager and operator with practical experience in operating and managing successful cafes, characterized by the ability to develop products and innovate marketing and operational ideas that increase sales and improve customer experience.

Key Responsibilities:

• Daily management and operation of the cafe.
• Continuous development of products and menus.
• Innovation of new marketing and operational ideas.
• Raising the level of service and quality.
• Monitoring sales and costs and achieving targets.
• Training and managing the work team.

Main Responsibilities:

* Ensure the application of quality, service, and cleanliness standards and maintain store readiness.

* Achieve sales and profitability goals by managing costs, inventory, and implementing marketing plans.

* Manage work schedules, attract, develop, and retain talent.

* Train and develop the work team and implement training programs.

* Supervise inventory, orders, and supply to reduce shortages and waste.

* Ensure compliance with company policies, health and safety regulations, and cash handling procedures.

* Handle customer complaints and enhance guest experience.

* Manage financial reports, daily deposits, and monitor profitability.

Skills and Experience:

* 2-4 years of experience in fast-food restaurant management or the food and retail sector.

* Strong leadership skills and ability to build and manage work teams.

* Knowledge of food safety regulations, labor laws, and cash procedures.

* Proficiency in preparing schedules, managing inventory, and financial reports.

* High skills in communication, problem-solving, and customer service.

* Flexibility to work evenings, weekends, and public holidays

About the Assistant Restaurant Manager Role

Hilton is seeking an Assistant Restaurant Manager to contribute to the daily operations of one of its hotel dining outlets. This role is integral to delivering memorable guest experiences and upholding the company's commitment to exceptional hospitality. Hilton is recognized as a global leader in hospitality, known for its award-winning workplace culture.

Key Responsibilities

• Assist in managing daily outlet operations, including guest service standards, product quality, inventory, cost control, and profitability.
• Support the implementation of marketing strategies, up-selling techniques, and promotions to increase food and beverage sales.
• Oversee the enforcement of company policies and procedures within the restaurant.
• Collaborate with the Restaurant Manager to monitor service and product quality, addressing guest feedback and resolving issues to enhance the dining experience.
• Supervise and support team members, providing coaching, assisting with performance evaluations, and contributing to professional development.
• Assist in the recruitment, interviewing, onboarding, and training of new team members to ensure adherence to service standards and operational excellence.
• Maintain compliance with all relevant health, safety, sanitation, and alcohol awareness regulations.

Required Attributes

• A passion for hospitality.
• A commitment to acting with integrity.
• Demonstrated leadership qualities.
• A belief in the power of teamwork.
• A strong sense of ownership and accountability.
• A focus on the present, bringing urgency and discipline.

Skills and Competencies

• Hospitality
• Integrity
• Leadership
• Teamwork
• Ownership
• Urgency
• Discipline
• Guest Service Standards
• Product Quality Management
• Inventory Management
• Cost Controls
• Profitability Analysis
• Marketing Strategy Implementation
• Budgeting
• Policy Enforcement
• Guest Feedback Management
• Issue Resolution
• Team Supervision and Coaching
• Performance Evaluation Assistance
• Professional Development Support
• Revenue Initiative Support
• Up-selling Techniques
• Food and Beverage Sales Enhancement
• Recruitment and Interviewing
• Onboarding and Training
• Health and Safety Compliance
• Sanitation Compliance
• Alcohol Awareness Regulations

Work Details

This is a full-time position based in Saudi Arabia. The role requires 5-10 years of experience in a relevant field.

About the Role

W Hotels is seeking a dynamic Assistant Manager for its Restaurants to join our team in Riyadh, Saudi Arabia. This management-level position is responsible for the daily operations of our food and beverage and room service departments. You will play a crucial role in assisting with menu planning, maintaining hygiene standards, and supporting service staff during peak hours. The ideal candidate will ensure guest and associate satisfaction while adhering to operational budgets and upholding all standards and legal requirements.

Key Responsibilities

• Assist in managing the restaurant team, addressing associate inquiries and concerns.
• Supervise associates to ensure performance goals are met.
• Provide feedback to associates based on observations of service behavior.
• Assist in supervising daily shift operations.
• Oversee the restaurant and all related areas in the absence of the Restaurant General Manager or Restaurant Manager.
• Participate in departmental meetings and communicate departmental goals clearly to ensure alignment and achieve desired results.
• Ensure all associates have the appropriate supplies, equipment, and uniforms.
• Communicate any issues regarding food quality and service levels to the Executive Chef and Restaurant Manager.
• Ensure compliance with all restaurant policies, standards, and procedures.
• Supervise the service of alcoholic beverages in accordance with local laws.
• Strive to meet or exceed budgeted goals.
• Perform all duties of restaurant staff and related departments as necessary.
• Manage restaurant opening and closing.
• Interact with guests to obtain feedback on product quality and service levels.
• Supervise staff to ensure guest service, operational needs, and revenue goals are met.
• Encourage staff to provide exceptional guest service within designated parameters.
• Handle guest inquiries and complaints, seeking assistance from the supervisor when necessary.
• Strive to improve service performance.
• Establish a positive rapport with guests.
• Assist associates in reviewing comment cards and guest satisfaction results.
• Recognize and welcome guests.
• Supervise ongoing training initiatives.
• Utilize all available on-the-job training tools for associates.
• Communicate performance expectations based on job descriptions.
• Provide associates with ongoing coaching and counseling based on performance.

Qualifications and Requirements

• High School Diploma or GED; 4 years of experience in the food, beverage, hotel, or related field.
• OR a degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality Management, or a related field; 2 years of experience in the food, beverage, hotel, or related field.

Required Skills

• Restaurant Management
• Food and Beverage Service
• Guest Service
• Financial Management
• Compliance

Work Environment and Schedule

This is a full-time, management-level position located in Riyadh, Saudi Arabia. The role requires 2-5 years of relevant experience. The position is not remote.

About the Role

W Hotels is seeking an Assistant Manager for its Restaurants in Riyadh, Saudi Arabia. This full-time management position is responsible for overseeing daily restaurant operations, ensuring high standards of guest service, and contributing to a positive employee environment. The role supports W Hotels' commitment to exceptional hospitality.

As part of Marriott International, this position offers the opportunity to lead a team, drive operational efficiency, and uphold the W Hotels service culture.

Key Responsibilities

• Assist in the daily supervision of restaurant and bar operations, including room service where applicable.
• Support menu planning and ensure adherence to sanitation standards.
• Provide on-floor support to servers and hosts during busy periods.
• Contribute to improvements in guest and employee satisfaction.
• Identify training needs and implement plans to meet departmental objectives.
• Address employee questions and concerns, monitoring performance against expectations.
• Provide constructive feedback to employees based on service observations.
• Supervise daily shift operations and oversee restaurant areas in the absence of senior management.
• Participate in department meetings, communicating departmental goals clearly.
• Ensure employees have necessary supplies, equipment, and uniforms.
• Communicate food quality and service issues to the Chef and Restaurant Manager.
• Ensure compliance with all restaurant policies, standards, and procedures.
• Monitor alcohol beverage service in accordance with local laws.
• Manage operations to achieve or exceed budgeted financial goals.
• Perform duties of restaurant employees and related departments as needed.
• Manage opening and closing procedures for restaurant shifts.
• Interact with guests to gather feedback on product quality and service.
• Supervise staffing levels to meet guest service, operational needs, and financial objectives.
• Encourage employees to provide excellent customer service within established guidelines.
• Handle guest problems and complaints, seeking assistance from supervisors when necessary.
• Strive to improve service performance and set a positive example for guest relations.
• Assist in reviewing comment cards and guest satisfaction results with employees.
• Meet and greet guests.
• Supervise ongoing training initiatives and utilize on-the-job training tools.
• Communicate performance expectations in accordance with job descriptions.
• Coach and counsel employees regarding performance on an ongoing basis.
• Provide information to supervisors, co-workers, and subordinates through various communication channels.
• Analyze information and evaluate results to solve problems effectively.
• Recognize good quality products and presentations.

Qualifications and Requirements

• High school diploma or GED; 4 years of experience in the food and beverage, culinary, or related professional area.
• OR
• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or a related major; 2 years of experience in the food and beverage, culinary, or related professional area.

Required Skills

• Food and Beverage Management
• Culinary Operations
• Guest Satisfaction
• Employee Satisfaction
• Menu Planning
• Sanitation Standards
• Supervision and Leadership
• Training and Development
• Customer Service Excellence
• Problem Solving
• Human Resources Management

Work Location and Type

This is a full-time management position located in Riyadh, Saudi Arabia, at Area 1 Al Aqeeq Street, Financial District, Riyadh, 13519. Remote work is not applicable for this role.

Marriott International is an equal opportunity employer committed to diversity and inclusion. W Hotels is dedicated to reinventing luxury hospitality and fostering an environment where associates can perform their best work.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking an Assistant Restaurant Manager. This full-time position plays a key role in overseeing the daily operations of the restaurants, ensuring exceptional guest experiences, and fostering a positive work environment for employees. This role contributes to maintaining the brand's reputation in the luxury and innovative hospitality sector.

Key Tasks and Responsibilities

• Assist in the daily supervision of restaurant operations, including restaurants/bars and room service as applicable.
• Support menu planning and ensure adherence to hygiene and health standards.
• Provide assistance to service providers and hosts in dining halls during peak hours.
• Strive for continuous improvement in guest and employee satisfaction.
• Identify training needs and implement plans to achieve departmental goals.
• Handle employee inquiries and concerns, and monitor employee performance to ensure performance expectations are met.
• Provide feedback to employees based on observation of service behaviors.
• Oversee daily shift operations and manage the restaurant and related areas in the absence of the Restaurant Manager or Outlet Manager.
• Participate in departmental meetings, clearly and consistently communicating departmental goals.
• Ensure appropriate supplies, equipment, and uniforms are provided for all employees.
• Inform the Chef and Restaurant Manager of any issues related to food quality and service levels.
• Ensure compliance with all restaurant policies, standards, and procedures.
• Monitor alcoholic beverage service in accordance with local laws.
• Manage operations to achieve or exceed budget targets.
• Perform duties of restaurant staff and related departments as needed.
• Open and close restaurant shifts.
• Interact with guests to obtain feedback on product quality and service levels.
• Oversee staffing levels to ensure guest service needs, operational, and financial goals are met.
• Encourage employees to provide excellent customer service within specified guidelines.
• Handle guest issues and complaints, seeking assistance from supervisors when necessary.
• Strive to improve service performance and provide a positive example for guest relations.
• Assist in reviewing feedback cards and guest satisfaction scores with employees.
• Welcome and greet guests.
• Oversee ongoing training initiatives and utilize all available workplace training tools for employees.
• Communicate performance expectations in accordance with job descriptions for each position.
• Guide and advise employees on their performance continuously.
• Provide information to supervisors, colleagues, and subordinates through various communication channels.
• Analyze information and evaluate results to select the best solutions and solve problems.
• Identify high-quality products and presentations.

Qualifications and Requirements

• High school diploma or equivalent; with 4 years of experience in food and beverage, culinary, or a related professional field.
• Or
• A two-year university degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or a related specialization; with two years of experience in food and beverage, culinary, or a related professional field.

Required Skills

• Food and Beverage Operations Management
• Culinary Knowledge
• Achieving Guest Satisfaction
• Achieving Employee Satisfaction
• Menu Planning
• Hygiene and Health Standards
• Supervision
• Training and Development
• Customer Service Excellence
• Problem Solving
• Human Resources Management

Additional Information About the Work Environment

This is a full-time position based in Riyadh, Saudi Arabia. The work is not remote. The job number is 26071510 and falls under the Food & Beverage & Culinary category. The workplace is located at Al-Ula Street, Financial District, Riyadh, Saudi Arabia, 13519.

Marriott International is committed to being an equal opportunity employer, promoting diversity and inclusion. The company strives to create an environment where diverse backgrounds are valued and celebrated, and is committed to non-discrimination on any protected basis.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking an Assistant Manager for its Restaurants. This management position is integral to the daily operations of the hotel's food and beverage outlets, including restaurants and bars. The role focuses on ensuring exceptional guest experiences and fostering a productive work environment for the restaurant team. This is a full-time, on-site management position within the Food and Beverage & Culinary department, located in the Financial District of Riyadh. The Assistant Restaurant Manager will collaborate with senior management to uphold W Hotels' brand standards and deliver high-quality service.

Key Responsibilities

• Assist in the daily supervision of restaurant operations to ensure efficient service delivery.
• Support menu planning to enhance the guest dining experience.
• Maintain high sanitation standards across all food and beverage areas.
• Provide on-the-floor support to servers and hosts during peak service periods.
• Contribute to continuous improvement in guest and employee satisfaction.
• Identify team training needs and implement appropriate plans.
• Address employee questions and concerns promptly and professionally.
• Monitor employee performance, ensure expectations are met, and provide constructive feedback.
• Supervise daily shift operations, including opening and closing procedures.
• Oversee restaurant and related areas in the absence of senior management.
• Participate in department meetings, communicating departmental goals clearly.
• Ensure employees have necessary supplies, equipment, and uniforms.
• Communicate food quality and service level issues to the Chef and Restaurant Manager.
• Ensure strict compliance with all restaurant policies, standards, and procedures.
• Monitor alcohol beverage service in accordance with local laws and regulations.
• Manage operations to achieve or exceed budgeted financial goals.
• Perform duties of restaurant employees and related departments as needed to ensure seamless operations.
• Interact directly with guests to gather feedback on product quality and service.
• Supervise staffing levels to meet guest service, operational needs, and financial objectives.
• Encourage employees to provide excellent customer service within established guidelines.
• Address and resolve guest problems and complaints, escalating when necessary.
• Actively work to improve overall service performance.
• Set a positive example for guest relations and professional conduct.
• Assist in reviewing guest comment cards and satisfaction results with employees.
• Greet guests warmly upon arrival.
• Supervise ongoing training initiatives for the restaurant team.
• Utilize on-the-job training tools to develop employees.
• Communicate performance expectations clearly, aligning with job descriptions.
• Provide ongoing coaching and counseling to employees regarding their performance.
• Provide information to supervisors, co-workers, and subordinates through various communication channels.
• Analyze information and evaluate results to identify and solve problems effectively.
• Recognize and appreciate good quality products and presentations.

Qualifications and Requirements

• High school diploma or GED, plus 4 years of experience in the food and beverage, culinary, or related professional area.
• OR a 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or a related major, plus 2 years of experience in the food and beverage, culinary, or related professional area.

Required Skills

• Food and Beverage Operations
• Culinary Knowledge
• Sanitation Standards
• Guest Satisfaction
• Employee Satisfaction
• Training and Development
• Menu Planning
• Supervision and Leadership
• Operations Management
• Customer Service Excellence
• Problem-Solving
• Human Resources Management

Work Environment and Location

This is a full-time, on-site management position located in the Financial District of Riyadh, Saudi Arabia. The role is part of the Food and Beverage & Culinary department. Marriott International is an equal opportunity employer committed to diversity and inclusion.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking an Assistant Manager for its Restaurants. This full-time management position is responsible for overseeing daily restaurant operations, ensuring guest satisfaction, and contributing to a positive employee environment. The role involves direct supervision of restaurant and bar areas, and potentially room service, supporting the food and beverage department's overall success.

As part of the W Hotels brand, this position contributes to creating guest experiences aligned with the brand's philosophy of "Whatever/Whenever" service. This role is also part of the Marriott International portfolio.

Key Responsibilities

• Assist in the daily supervision of restaurant operations, including restaurants, bars, and room service.
• Support menu planning and ensure adherence to sanitation standards.
• Provide assistance to servers and hosts during peak meal periods and high demand times.
• Strive for continuous improvement in guest and employee satisfaction.
• Identify training needs and implement plans to achieve departmental goals.
• Handle employee questions and concerns, monitoring performance to ensure expectations are met.
• Provide constructive feedback to employees based on observations of service behaviors.
• Supervise daily shift operations, including opening and closing procedures.
• Oversee restaurant and related areas in the absence of the Director of Restaurants or Restaurant Manager.
• Participate in department meetings, communicating departmental goals.
• Ensure all employees have the necessary supplies, equipment, and uniforms.
• Communicate any issues regarding food quality and service levels to the Chef and Restaurant Manager.
• Ensure compliance with all restaurant policies, standards, and procedures.
• Monitor alcohol beverage service in compliance with local laws.
• Manage operations to achieve or exceed budgeted goals.
• Perform duties of restaurant employees and related departments as necessary.
• Interact with guests to obtain feedback on product quality and service levels.
• Supervise staffing levels to meet guest service, operational needs, and financial objectives.
• Encourage employees to provide excellent customer service within established guidelines.
• Handle guest problems and complaints, seeking assistance from supervisors when necessary.
• Strive to improve service performance and set a positive example for guest relations.
• Assist in reviewing comment cards and guest satisfaction results with employees.
• Meet and greet guests.
• Supervise ongoing training initiatives and utilize all available on-the-job training tools for employees.
• Communicate performance expectations in accordance with job descriptions.
• Coach and counsel employees regarding performance on an ongoing basis.
• Provide information to supervisors, co-workers, and subordinates through various communication channels.
• Analyze information and evaluate results to solve problems effectively.
• Recognize good quality products and presentations.

Qualifications and Requirements

• High school diploma or GED; 4 years of experience in the food and beverage, culinary, or related professional area.
• OR
• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or a related major; 2 years of experience in the food and beverage, culinary, or related professional area.

Required Skills

• Food and Beverage Management
• Culinary Operations
• Guest Satisfaction
• Employee Satisfaction
• Sanitation Standards
• Menu Planning
• Supervision
• Training and Development
• Customer Service Excellence
• Problem-Solving
• Human Resources Management

Work Location and Type

This is a full-time management position located in Riyadh, Saudi Arabia, at Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote.