Manager Operational Technology Infra Structure Hosting & Connectivity

About the Role

Ma'aden is seeking a Manager, Operational Technology Infra-Structure, Hosting & Connectivity to lead the operational technology (OT) infrastructure, hosting, and connectivity environments. This full-time role, based in Riyadh, involves ensuring reliable, secure, and high-performance industrial technology services across various sites. The manager will oversee the operation and lifecycle of OT compute, storage, virtualization, edge platforms, hosted OT systems, and industrial network connectivity to support safe operations, digital initiatives, data platforms, and enterprise integration.

Key Responsibilities

• Operate and maintain OT servers, storage, virtualization, hosting platforms, and edge compute environments across industrial sites.
• Ensure the availability, performance, capacity, and reliability of hosted OT systems, including MES, LIMS, historians, and edge nodes.
• Execute routine maintenance, patching, upgrades, backups, lifecycle management, and infrastructure health monitoring.
• Operate and maintain OT network infrastructure across plant, site, and industrial control environments.
• Ensure stable, resilient, and secure connectivity between OT systems, plant networks, data platforms, and upstream enterprise systems.
• Implement OT infrastructure, hosting, connectivity, and edge platform standards across sites.
• Support the modernization of legacy hardware, operating systems, virtualized environments, industrial networks, and hosted OT platforms.
• Implement redundancy, backup, recovery, monitoring, incident response, and operational resilience practices for OT infrastructure and hosted systems.
• Lead root-cause analysis and corrective actions for recurring OT infrastructure, hosting, and connectivity issues.
• Lead the OT infrastructure, hosting, and connectivity team in delivering operational support and improvement initiatives.
• Manage vendor support, service delivery, technical escalations, and infrastructure delivery commitments.

Desired Outcomes

• OT infrastructure, hosting platforms, and connectivity services operate reliably with strong availability, performance, and capacity control.
• Hosted OT systems, such as MES, LIMS, historians, and edge platforms, are effectively maintained, patched, upgraded, and monitored.
• Industrial network connectivity is stable, resilient, secure, and aligned with enterprise OT standards.
• Legacy infrastructure modernization and lifecycle activities are executed with minimal disruption to operations.
• Incidents are resolved quickly, recurring issues are addressed through root-cause actions, and operational resilience improves over time.

Qualifications and Experience

Candidates should possess 5-10 years of relevant experience in operational technology infrastructure, hosting, and connectivity. The role requires a strong understanding of industrial technology services and the ability to manage complex environments.

Team Leadership and Collaboration

This role involves leading a dedicated team and coordinating with various cross-functional teams, including cybersecurity, infrastructure, site engineering, cloud, connectivity, platform, data, and application teams. Effective collaboration is essential to resolve dependencies and manage execution risks, ensuring reliable operational support and successful improvement initiatives.

Operational Standards and Resilience

The successful candidate will be responsible for implementing and promoting OT infrastructure, hosting, connectivity, and edge platform standards across all operational environments. This includes ensuring operational support processes protect plant continuity, safety, cyber resilience, and agreed service levels, while maintaining clear operating procedures, service dashboards, and stakeholder communications.