Mgr Sales I📣 Job Ad

Role Overview

Westin Hotels & Resorts is seeking a Mgr Sales I to join our team in Riyadh. This full-time position is responsible for proactively soliciting and managing sales opportunities, ensuring proper and timely business turnover for service delivery. The role focuses on building long-term, value-based customer relationships to achieve sales objectives and personal sales goals. Candidates should possess 0-1 years of relevant experience.

Key Responsibilities

• Collaborate with off-property sales channels to ensure sales efforts are coordinated and complementary.
• Participate in sales calls with team members to acquire new business and close deals.
• Execute and support the operational aspects of booked business, including generating proposals, writing contracts, and managing customer correspondence.
• Provide accurate, complete, and effective turnover of business to Event Management.

Customer Relationship Management and Market Insight

• Build and strengthen relationships with existing and new customers through activities such as sales calls, entertainment, FAM trips, and trade shows to enable future bookings.
• Develop relationships within the community to strengthen and expand the customer base for sales opportunities.
• Manage and develop relationships with key internal and external stakeholders.
• Identify new business to achieve personal and location revenue goals.
• Understand the overall market, including competitors’ strengths and weaknesses, economic trends, and supply and demand, to effectively position sales strategies.
• Gain an understanding of the location’s primary target customer and service expectations to offer relevant business solutions.

Service Excellence

• Support the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
• Service customers to grow share of the account.
• Execute and support the company’s customer service standards and daily service basics.
• Set a positive example for guest relations and interact with guests to obtain feedback on product quality and service levels.

About Westin Hotels & Resorts

Westin Hotels & Resorts, a brand within Marriott International, is dedicated to empowering guests to enhance their well-being during travel. The brand aims to be a preeminent wellness brand in hospitality, requiring passionate and engaged associates to deliver its unique programming. Marriott International is committed to being an equal opportunity employer, fostering an environment where diverse backgrounds are valued. Westin seeks associates who are passionate, active, optimistic, and adventurous, encouraging them to embrace their own well-being practices.

Application Information

Qualified candidates are encouraged to apply for this position.