Network Technician

About the Role

Emdad By Elm is seeking a Network Technician to join their team in Riyadh, Saudi Arabia. This full-time role involves supporting daily network operations, troubleshooting, installation, and maintenance of network infrastructure, including data center environments. The ideal candidate will have 0-1 years of experience in network operations.

Key Responsibilities

• Support and troubleshoot LAN/WAN network connectivity issues.
• Perform basic configuration and troubleshooting of switches, routers, VLANs, and other network devices.
• Install and replace network equipment within data centers and network rooms.
• Execute network patching, fiber/copper cabling, labeling, and cable management tasks.
• Assist with network changes, maintenance activities, and equipment relocation or decommissioning.
• Monitor network alerts and resolve technical issues in accordance with agreed Service Level Agreements (SLAs).
• Maintain accurate network documentation, equipment records, and change information.
• Adhere to data center safety, access, security, and change management procedures.
• Coordinate with senior engineers, vendors, and other IT teams as required.

Qualifications and Experience

• Diploma in Network Engineering, Information Technology, Computer Networks, or a related field.
• 1–2 years of relevant experience in network operations and/or data center environments.
• Hands-on experience with network equipment, cabling, patching, and rack installation.

Required Skills

• Basic knowledge of TCP/IP, VLANs, routing, switching, DNS, and DHCP.
• Basic troubleshooting skills using tools such as Ping and Traceroute.
• Good communication and teamwork skills.
• CCNA certification is preferred.

Work Environment

This role requires the ability to work effectively in data center environments and participate in planned maintenance activities when necessary.