Non aeronautical Business Performance Sr. Specialist

About the Company and Role

The Confidential Government manages and operates domestic and international airports within the Saudi airports sector. The organization aims to develop an advanced airport network that supports tourism, service quality, operational efficiency, and Saudi Vision 2030. This full-time position for a Non-aeronautical Business Performance Sr. Specialist is based in Riyadh and requires 2-5 years of experience.

Role Overview

The Non-aeronautical Business Performance Sr. Specialist will focus on enhancing the efficiency and revenue generation of non-aeronautical businesses across the airport network. This involves detailed performance analysis, strategic development, and close collaboration with various teams to achieve business objectives and contribute to the overall passenger experience.

Key Responsibilities

• Analyze data to identify opportunities and challenges within sectors such as retail, food & beverage, and services.
• Evaluate performance using Key Performance Indicators (KPIs) to pinpoint areas for improvement.
• Contribute to the development of strategies aimed at enhancing efficiency and increasing revenues from non-aeronautical businesses.
• Develop clear action plans with measurable objectives.
• Prepare periodic reports detailing the financial and operational performance of non-aeronautical businesses.
• Produce detailed financial and operational performance reports and present them to senior management.
• Provide accurate analyses to offer clear visibility into progress toward defined objectives.
• Work closely with marketing, sales, and operations teams to ensure the achievement of shared goals.
• Participate in team meetings to exchange ideas and analyze results.
• Collect customer feedback and utilize it to guide performance improvements.
• Contribute to initiatives focused on enhancing the passenger experience within the airport.
• Provide feedback and insights on performance during monthly and quarterly meetings.

Commercial and Budget Management

• Develop strong relationships with commercial partners and suppliers to strengthen non-aeronautical businesses.
• Participate in negotiating partnership contracts to ensure optimal returns for the airport.
• Contribute to the preparation of annual budgets and revenue forecasts for non-aeronautical businesses.
• Assess gaps between actual and planned performance and provide recommendations for improvement.

Qualifications and Experience

• 2-5 years of relevant professional experience.
• Demonstrated analytical skills and ability to interpret complex data.
• Experience in performance evaluation and strategy development.
• Strong communication and collaboration skills for working with cross-functional teams.

Work Location

This position is based in the Riyadh Region, Saudi Arabia.