Officer Collection

About the Role

Olayan Saudi Holding Company is seeking an Officer, Collection to join their team in Riyadh, Saudi Arabia. This full-time role is essential for supporting the company's financial objectives and improving cash flow. The Officer will manage receivables, accelerate collections, resolve billing issues, and reduce outstanding and delinquent accounts while maintaining positive customer relationships.

Key Responsibilities

• Issue tenant invoices and receipt vouchers, including through the Ejar platform.
• Review and verify lease contracts and quotations before final approval.
• Communicate directly with tenants to follow up on due/overdue rent, track payments, and issue balance confirmation letters.
• Manage Promise-to-Pay (PTP) commitments and maintain records of all tenant interactions.
• Perform bank statement settlements and reconciliations, coordinating with the Finance team on unidentified payments and correct allocations.
• Create and maintain lease contracts directly in SAP, updating collection reports, tenant comments, and organizing supporting Receipt Voucher documentation.
• Conduct periodic collection reviews, develop plans to improve weekly collections, identify delinquency drivers, and recommend appropriate collection actions.
• Build effective relationships with customer Finance teams to facilitate timely collections and coordinate with internal departments (Leasing, Accounting) to resolve collection issues.
• Prepare weekly reports on collection activities and achievements, monthly reports on cash flow outlook and collection plans, and monitor invoicing for delays or missed invoices.
• Provide daily visibility on collection achievements and delinquencies, and assist with AR audit schedules, VAT reports, and balance sheet schedules.
• Maintain accurate customer account records, ledgers, and ensure collection activities and payment statuses are properly documented, including historical and intercompany transaction data.

Qualifications and Experience

• A minimum of 2-5 years of experience in collections or a related financial role.
• Demonstrated ability to manage receivables and accelerate collections.
• Experience with financial reconciliation and reporting.
• Proficiency in using SAP and other relevant financial systems.

Required Skills

• Strong communication and interpersonal skills for tenant and stakeholder management.
• Analytical skills to identify delinquency drivers and develop collection plans.
• Attention to detail for accurate record keeping and financial documentation.
• Ability to maintain positive customer relationships while managing collections.

Work Environment

This is a full-time position based in Riyadh, Riyadh, Saudi Arabia. The role requires close coordination with internal finance, leasing, and accounting departments, as well as external customer finance teams.

Application Process

Candidates interested in this role are encouraged to apply. Salary details will be discussed during the interview process.