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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationRiyadh

About the Role

Serco is seeking an experienced Operations Advisor to provide specialist operational input for the development of Qiddiya Grand Central Station (GCS). This major multi-modal sub-surface railway station will integrate High-Speed Rail, Metro, and Light Rail Transit services, serving as a host station for multiple rail operators, each with their own systems. The role is essential for ensuring the station design supports safe, efficient, maintainable, and operationally effective railway operations throughout its lifecycle, including normal and degraded modes.

As the operational representative, you will offer expert advice and guidance during concept design development. Your focus will be on integrating operational requirements, passenger flows, emergency response, maintainability, staff functionality, and regulatory obligations into the design developed by the Lead Design Consultant (LDC). This position does not involve direct responsibility for core train systems operations and engineering (track, signaling, rolling stock), but requires a thorough understanding of their operational interfaces and dependencies.

Key Responsibilities

  • Provide specialist operational advice and guidance into the overall station design process across all project stages.
  • Review architectural, civil, MEPH, and station systems designs from an operational railway perspective.
  • Ensure station layouts support safe and efficient passenger movement and crowd management during normal and degraded modes of operation.
  • Support the development of operational concepts, operational readiness plans, and station operating philosophies.
  • Assess the operational impacts associated with vertical transportation systems, public circulation areas, back-of-house accommodation, and maintenance access arrangements.
  • Ensure operational requirements are embedded into station functionality, staff workflows, and incident response arrangements.
  • Support the development of operational procedures, maintenance philosophies, and operational interface strategies.
  • Identify operational risks and contribute to hazard identification and safety assurance activities.
  • Interface effectively with the Lead Design Consultant (LDC), other design contributors, and client stakeholders.
  • Ensure consideration is given to operational resilience, degraded mode operations, and service recovery requirements.
  • Support regulatory and assurance activities associated with railway operational approvals and licensing requirements.
  • Ensure compliance with applicable railway operational standards, safety regulations, and industry good practice.
  • Participate in workshops relating to operational readiness, emergency planning, safety assurance, and systems integration.
  • Support the future development of submissions for Regulatory approval and safety assurance activities.
  • Contribute to the requirements associated with obtaining and maintaining a railway Operating License.

Qualifications and Experience

  • Significant operational experience within metro, mainline, high-speed, or light rail railway environments.
  • Proven experience working on large, complex railway stations or transportation infrastructure projects.
  • A strong understanding of railway operational environments and safety-critical operations.
  • Experience supporting railway operational readiness, station operations, or integrated transport operations.
  • Knowledge of railway operational safety, emergency planning, and incident management principles.
  • Demonstrable experience in stakeholder engagement and technical coordination capabilities.
  • Ability to review and interpret multi-disciplined documentation from an operational perspective.
  • Experience working within major projects during concept, design, or pre-operational phases.
  • Experience within GCC railway projects is desirable.
  • Experience supporting railway safety approvals or regulator engagement activities is desirable.
  • Familiarity with Systems Engineering and Systems Assurance processes is desirable.
  • Knowledge of NFPA, fire life safety, and evacuation principles for transport infrastructure is desirable.
  • Understanding of ISO 55000 asset management principles is desirable.

Required Skills and Competencies

  • Railway operational experience
  • Understanding of railway operational environments
  • Expertise in safety-critical operations
  • Experience in railway operational readiness
  • Knowledge of station operations
  • Familiarity with integrated transport operations
  • Proficiency in railway operational safety principles
  • Skills in emergency planning
  • Knowledge of incident management principles
  • Strong stakeholder engagement abilities
  • Effective technical coordination capabilities
  • Ability to review and interpret multi-disciplined documentation
  • Experience in concept design and design development
  • Experience in pre-operational phases
  • Familiarity with GCC railway projects is advantageous
  • Experience supporting railway safety approvals or regulator engagement is advantageous
  • Familiarity with Systems Engineering and Systems Assurance processes is advantageous
  • Knowledge of NFPA, fire life safety, and evacuation principles is advantageous
  • Understanding of ISO 55000 asset management principles is advantageous

Work Context

This is a full-time position based in Riyadh, Saudi Arabia. The role requires over 10 years of relevant experience. Serco is the employing company.


Requirements

  • Requires +10 Years experience

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