Operations Manager Vehicle Distribution Al Futtaim Automotive Logistics

About the Role

Al-Futtaim is seeking an Operations Manager, Vehicle Distribution, to join their team in Riyadh, Saudi Arabia. This full-time role focuses on ensuring compliance with customs and port authorities, as well as adhering to KSA regulatory requirements for vehicle distribution. The position involves managing warehousing, documentation, port clearance, and ensuring prompt deliveries across various dealer locations in KSA to achieve customer satisfaction and business targets.

Key Responsibilities

• Ensure strict, accurate, and timely management reporting to provide visibility of daily operational performance, achievements, and trends.
• Update KPI dashboards and operational reports for management review through SAP systems.
• Develop, implement, and maintain Standard Operating Procedures (SOPs) for all logistics and supply chain activities within the division.
• Monitor financial targets through monthly P&L review and achieve Net Profit budget through strict cost control and monitoring financial dimensions.
• Maintain strong relationships with customers by providing proactive communication, advice, and operational feedback, engaging regularly via email, calls, online Teams calls, and face-to-face contacts.
• Ensure timely delivery of vehicles and customer requirements across all showrooms, dealer, and distributor locations in KSA.
• Ensure all vehicle movements within the premises adhere to strict compliance with safety and relevant quality standards.
• Formulate and finalize Service Level Agreements (SLAs) with customers and negotiate with suppliers aligned with business objectives, collaborating with management to prepare and sign SLAs and contracts.
• Conduct staff performance appraisals and development reviews in line with company regulations, implementing PDR techniques for staff development both half-yearly and yearly.

Required Skills

• Strong knowledge of SAP and relevant computer applications.
• Organizational skills to manage logistics efficiently.
• Ability to make informed decisions under pressure.
• Excellent interpersonal and communication skills for customer and team interactions.

Qualifications and Experience

• A degree in any discipline from a recognized institution.
• At least 7 years of relevant experience in operations management or a related field.
• Proficiency in SAP and computer applications with a strong understanding of logistics processes.
• Demonstrated organizational, decision-making, and interpersonal skills.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia, requiring an individual to manage operations effectively to ensure on-time supply and delivery at minimal cost, while maintaining budgeted net contribution through strategic cost management. The role involves fostering strong relationships with customers and regulatory bodies.

Application Process

Candidates meeting the specified qualifications and experience are encouraged to apply for this role at Al-Futtaim.