Operations Manager📣 Job Ad

About ضمان لوساطة التأمين

ضمان لوساطة التأمين is a dedicated firm operating within the dynamic insurance brokerage sector in Riyadh, Saudi Arabia. We are committed to fostering efficient operations and delivering high-quality service to our clients and partners.

The Role of Operations Manager

We are seeking an experienced Operations Manager to lead and optimize our operational activities. This full-time position is crucial for ensuring efficient workflow, maintaining regulatory compliance, and driving service excellence across all departments within our insurance brokerage environment.

The Operations Manager will play a pivotal role in supporting business growth and enhancing overall operational performance.

Core Responsibilities

• Oversee daily operational activities across all departments to ensure smooth business operations.
• Develop, implement, and improve operational policies, procedures, and workflows.
• Ensure compliance with internal policies, insurance regulations, and regulatory authority requirements.
• Monitor operational performance and service quality standards.
• Coordinate with insurance companies, clients, and internal departments to resolve operational issues efficiently.
• Supervise policy issuance, renewals, endorsements, claims follow-up, and related operational processes.
• Support management in achieving business objectives and operational targets.
• Identify operational risks and implement corrective and preventive actions.
• Prepare operational reports, KPIs, and performance analysis for senior management.
• Manage and optimize operational resources, systems, and processes.
• Lead and develop operational teams through guidance, training, and performance management.
• Ensure proper documentation, record management, and process standardization.
• Collaborate with HR, Finance, Compliance, and Sales departments to improve overall operational efficiency.
• Participate in system enhancements and digital transformation initiatives related to insurance operations.

Required Qualifications and Experience

The ideal candidate will possess a Bachelor’s degree in Business Administration, Insurance, Management, or a closely related field. A minimum of 5 to 10 years of experience in operations management, preferably within the insurance or financial services industry, is required for this role.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia. The Operations Manager will work collaboratively with various internal departments and external partners to drive operational excellence and contribute to the company's strategic objectives.

Application Information

Interested candidates who meet the specified qualifications and experience are encouraged to submit their application for consideration.