Optician Technician📣 Job Ad

Join our team as an Optician Technician!
Osan® is a leading eyewear brand in Saudi Arabia, and we are excited to expand our Qassimur team in multiple cities across the kingdom. If you are passionate about delivering exceptional customer service and optical care, we want to hear from you!

Key Responsibilities:

• Perform eye measurements and vision tests
• Assist customers in selecting lenses and frames
• Prepare, fit, and adjust optical lenses and glasses
• Maintain accurate patient records and prescriptions
• Ensure compliance with optical health and safety standards

Requirements:

• Saudi nationality
• Valid SCFHS Optician Classification/License
• Relevant qualification or experience in optics
• Good communication & customer service skills

What we offer:

• Competitive salary & benefits
• Training and career development
• Friendly and supportive work environment

Locations: Riyadh, Jeddah, Abha, Qassim

Join Our Team as a Warehouse Manager!
Are you an experienced Warehouse Manager looking for your next challenge? At Middle East Specialized Cables (MESC), we are seeking a dedicated professional to oversee our warehouse operations and ensure the efficient handling of our products.

Key Responsibilities:

• Operations & Inventory:
  • Supervise daily warehouse operations including receiving, storing, picking, packing, and dispatching of cable drums, raw materials, and accessories.
  • Maintain accurate inventory records through ERP/WMS systems and conduct regular stock counts.
  • Plan warehouse layout and optimize storage capacity.
• People Management:
  • Lead and train warehouse staff to ensure compliance with safety rules and standard operating procedures.
  • Monitor performance and implement continuous improvement practices.
• Safety & Compliance:
  • Enforce safety regulations for handling heavy materials.
  • Ensure compliance with ISO / QHSE standards.
• Reporting & Controls:
  • Prepare reports on stock movements and warehouse KPIs.
  • Develop and monitor performance metrics.

Join us in delivering quality and excellence in cable manufacturing!

About the Role: We are seeking a dynamic and experienced Sales & Pre-Sales Manager to lead our growth efforts in the Customer Experience (CX) and Business Process Outsourcing (BPO) sector. This role is responsible for developing new business opportunities, designing tailored CX solutions, and supporting the end-to-end sales process to drive revenue growth. The ideal candidate has a deep understanding of CX delivery models, digital transformation, and client needs across industries.

Key Responsibilities:

• Develop and execute strategic sales plans to acquire new clients in the BPO/CX domain.
• Build and manage a high-performing sales pipeline, from lead generation to contract closure.
• Identify target sectors (*, telecom, retail, banking, government) and create tailored outreach strategies.
• Lead commercial discussions, pricing models, and contract negotiations.
• Represent the company at key industry events, conferences, and client meetings.
• Collaborate with prospects to understand their CX challenges, operational goals, and digital maturity.
• Design customized BPO and CX solutions that align with client needs.
• Prepare and present compelling proposals, presentations, and demonstrations.
• Coordinate responses to RFPs/RFIs and support the bid management process.
• Work with operations, workforce, and technology teams to ensure solution feasibility and delivery.
• Liaise with marketing to build brand visibility and lead generation campaigns.
• Provide feedback to service design, operations, and product teams to improve solution offerings.
• Monitor market trends, competitor activities, and CX innovations to refine GTM strategies.
• Track key sales and pre-sales metrics, pipeline status, and conversion ratios.
• Prepare periodic sales forecasts, performance dashboards, and business reviews.

Qualifications:

• Bachelor’s degree in business, Marketing, or relevant field (MBA is a plus).
• 6+ years of experience in sales and pre-sales in the CX/BPO or contact center industry.
• Solid understanding of contact center operations, workforce management, and digital CX technologies.
• Proven success in B2B sales, especially in the GCC region.
• Strong communication, presentation, and stakeholder management skills.
• Fluent in English; Arabic is highly desirable.

Preferred Experience:

• Experience working with government entities, telecoms, financial institutions, or large enterprises.
• Familiarity with platforms like Genesys, Avaya, Cisco, CRMs, and Salesforce.
• Knowledge of public sector procurement and bidding in Saudi Arabia is a strong advantage.
• Good experience in using Etimad platform.