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Contract TypeFull-time
Workplace typeRemote
LocationRiyadh

Job Description

About the Role

Mantis is seeking a dedicated People & Culture Manager, specifically a Saudi National, to join the team at Basiqat Resort by Mantis in Riyadh, Saudi Arabia. This role is responsible for shaping and nurturing the team experience, focusing on a culture of purpose, connection, and care. The position requires an individual adept at building foundational people practices, recognizing that exceptional guest experiences stem from empowered teams. The People & Culture Manager will collaborate closely with the General Manager and leadership team to implement the Mantis ethos through human-centered practices, adapted for a remote mountain resort environment.

Mantis Collection is a conservation-focused hotel brand offering eco-lodges and curated eco-escapes in remote locations. Since 2000, Mantis has provided sustainable travel experiences. As part of Accor, Mantis operates in over 110 countries.

Key Responsibilities

  • Implement the Mantis philosophy throughout the employee lifecycle.
  • Foster a strong sense of belonging within a remote resort setting.
  • Promote a culture of respect, curiosity, and sustainability.
  • Collaborate with leadership to cultivate a positive, purpose-driven workplace.
  • Manage end-to-end recruitment for a diverse resort team.
  • Develop talent pipelines suitable for remote destination operations.
  • Deliver onboarding experiences that connect employees to the resort's narrative and environment.
  • Liaise with regional talent teams to attract suitable candidates.
  • Design and deliver learning experiences to enhance confidence, capability, and craft.
  • Support leaders in coaching, feedback, and team development initiatives.
  • Encourage continuous learning aligned with service excellence and sustainability.
  • Ensure efficient HR operations, compliance, and employee documentation according to KSA labor laws.
  • Manage employee relations with fairness, empathy, and consistency.
  • Partner with Finance and leadership on workforce planning and reporting.
  • Develop initiatives to support wellbeing, engagement, and connection in a remote environment.
  • Strengthen team culture through meaningful interactions and communication.
  • Contribute to creating a workplace where employees are motivated to stay and grow.

Qualifications and Requirements

  • 5-10 years of experience in People & Culture or HR.
  • Essential experience within hospitality, resorts, or lifestyle-led destinations.
  • Experience in remote or resort environments is strongly preferred.
  • A solid understanding of Saudi Labour Law or GCC HR frameworks is required.
  • Background in pre-opening or high-growth environments is advantageous.
  • A naturally collaborative, grounded, and people-centered approach is necessary.
  • Crucial ability to build trust and influence across diverse teams.
  • Comfort working in evolving, fast-paced environments is expected.
  • A degree in HR, Hospitality, or Business is required; CIPD or equivalent is a plus.

Required Skills

  • People & Culture / HR expertise
  • Hospitality industry knowledge
  • Resort operations understanding
  • Experience with lifestyle-led destinations
  • Familiarity with remote or resort environments
  • Proficiency in Saudi Labour Law
  • Knowledge of GCC HR frameworks
  • Experience in pre-opening environments
  • Experience in high-growth environments
  • Skills in building trust
  • Ability to influence diverse teams
  • Adaptability to evolving, fast-paced environments
  • Proficiency in employee journey management
  • Recruitment and selection skills
  • Talent pipeline development
  • Onboarding process design and implementation
  • Learning experience design
  • Coaching and mentoring abilities
  • Effective feedback delivery
  • Team development strategies
  • HR operations management
  • Employee relations management
  • Workforce planning and analysis
  • Wellbeing initiative development
  • Engagement initiative design
  • Strong communication skills

Work Environment and Company Culture

This is a full-time position based in Riyadh, Saudi Arabia. Joining Mantis means becoming part of a brand committed to conservation and community engagement. The role offers opportunities for progression within a global network of brands. Employees benefit from learning opportunities designed to broaden skillsets and foster development. The culture encourages individuality and collaboration among bright minds in an innovative environment.


Requirements

  • Requires 5-10 Years experience

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