Program Support Specialist📣 Job Ad

About the Role

My Clinic KSA, a leading multispecialty outpatient care provider established in 2017, is seeking a Home Health Care Coordinator to join their team in Riyadh. The company's mission is to help people live longer, healthier, and happier lives through a commitment to care, collaboration, ambition, and responsibility.

Role Overview

The Home Health Care Coordinator will be responsible for the efficient scheduling and coordination of home health care appointments and services. This role involves assisting patients in navigating their healthcare journey and providing essential administrative support to healthcare providers, ensuring accurate patient information and effective management of administrative tasks.

Key Responsibilities

• Schedule patient home health care appointments, including consultations, physiotherapy, lab sample extraction, nursing visits, and follow-up appointments with physicians and other healthcare providers, ensuring necessary insurance approvals are obtained and documented.
• Coordinate home health care services such as laboratory tests, imaging studies, and specialty referrals, ensuring timely completion and integration of results into patient care plans.
• Assist patients seeking home health care services by guiding them through the healthcare system, including information on insurance coverage, financial assistance programs, and community resources for diabetes management.
• Provide administrative support to home health care providers, managing appointment scheduling, rescheduling, cancellations, and updating operational trackers.
• Act as a liaison between patients and healthcare providers, advocating for patient needs and preferences, addressing concerns, and facilitating access to services.
• Maintain accurate and up-to-date patient information, including proper file registration and insurance details.
• Solicit feedback from patients and families regarding their healthcare experiences and satisfaction with services.
• Collect validated deductible payments from healthcare providers and ensure accurate closing of weekly shifts.
• Perform other professional duties as assigned by the line manager.

Qualifications and Experience

• Bachelor's degree in a healthcare-related field.
• 0 to 1 year of experience in a related field.

Work Environment

This is a full-time position based in Riyadh. My Clinic KSA operates as a leading multispecialty outpatient care provider.

About FlyAkeed and the Role

FlyAkeed, an online platform established in 2017 and based in Riyadh, Saudi Arabia, simplifies flight and hotel bookings, particularly for corporate travel. The company utilizes technology to enhance corporate travel management. Within this framework, the Operations team is crucial for ensuring smooth booking, fulfillment, and customer satisfaction through proprietary platform management. The Travel Fulfilment Manager will lead the Travel Fulfilment function, focusing on efficient booking execution, service delivery, operational performance, and continuous process improvement.

Role Overview

The Travel Fulfilment Manager is responsible for overseeing the Travel Fulfilment team and its daily operations. This role involves optimizing workflows, managing teams, and ensuring exceptional customer experiences through technology-driven travel operations. The position requires a focus on efficient booking execution, service delivery, and ongoing enhancement of operational performance.

Key Responsibilities

• Lead and manage the Travel Fulfilment team and daily operations.
• Ensure timely and accurate processing of travel bookings and fulfillment activities.
• Monitor operational KPIs, productivity, quality, and service levels.
• Develop and implement strategies to improve operational efficiency and customer satisfaction.
• Manage escalations and complex travel cases.
• Collaborate with Product, Technology, Customer Experience, and Commercial teams.
• Drive process improvement and automation initiatives.
• Coach, mentor, and develop team members.
• Prepare operational reports and performance reviews for leadership.

Qualifications and Experience

• Bachelor's degree in Business Administration, Tourism, Hospitality, or a related field.
• A minimum of 5 years of experience in travel operations.
• At least 2 years of experience in a leadership role within travel operations.

Required Skills and Competencies

• Strong understanding of travel booking and fulfillment processes.
• Proven leadership and people management capabilities.
• Excellent analytical, communication, and stakeholder management skills.
• Experience working in a technology-driven environment is preferred.

Work Details

This is a full-time position located in Riyadh. The company offers a dynamic environment focused on leveraging technology for travel management solutions.

About the Role

TASC Outsourcing is seeking an experienced Planner / Contracts professional to join their team in Riyadh. This full-time position supports critical project planning, scheduling, contract administration, and document control functions.

Key Responsibilities

• Develop and monitor project schedules using tools such as Primavera P6 and MS Project.
• Track project progress, prepare comprehensive reports, and analyze any identified delays.
• Review project contracts, claims, variations, and Extension of Time (EOT) requests.
• Manage document control processes and maintain project records.
• Provide support for cost control initiatives and overall project coordination.

Qualifications and Experience

• A Bachelor’s degree in a relevant field is required.
• A minimum of 8 years of professional experience in a similar role is necessary.
• Strong knowledge of FIDIC contract principles is essential.
• Proficiency in planning tools and document control systems is expected.

Required Skills

• Excellent communication skills are vital for this role.
• Fluency in English is a mandatory requirement.

Work Location and Type

This is a full-time position based in Riyadh. The role requires 5-10 years of experience, with a minimum of 8 years specified in the requirements.