Quality Manager

About AMAD Hospital

AMAD Hospital is seeking a Quality Manager to join our team in Riyadh, Saudi Arabia. This is a full-time position for professionals with 2-5 years of experience in quality management within a healthcare setting.

Role Overview

The Quality Manager will be responsible for contributing to the development and consistent application of quality standards across the hospital. This role involves collaborating with various teams and stakeholders to ensure high clinical and operational performance, as well as maintaining relevant health facility accreditations.

Key Responsibilities

• Contribute to the development of quality department standards and ensure their consistent implementation.
• Collaborate with clinical staff, interdisciplinary teams, executive officers, and other stakeholders in developing, implementing, and evaluating programs and services.
• Participate in investigations of complaints and incidents, drafting timely responses as required.
• Monitor key performance indicators and develop action plans as needed.
• Ensure the organization obtains and maintains relevant health facility accreditations such as CBAHI, JCI, CARF, or other accreditations aligned with the hospital strategy.
• Participate in quality management activities, including the accreditation process.
• Evaluate factors related to safety, outcomes, effectiveness, cost, and social impact when developing and implementing practice innovations.
• Participate in the Hospital’s Quality and Audit Programmes and assess the impact of new practices.

Education and Development

• Actively participate with the Chief Medical Officer in staff development activities consistent with service delivery and individual learning goals.
• Maintain a primary role in departmental and interdepartmental educational activities.
• Contribute significantly to the creation and execution of hospital programs, quality development initiatives, policy and procedures, and competency frameworks.

Qualifications and Experience

• 2-5 years of relevant experience in quality management, preferably within a healthcare environment.
• Demonstrated ability to contribute to developing and implementing quality standards.
• Experience with health facility accreditation processes (*, CBAHI, JCI, CARF) is essential.

Work Environment

This full-time position is based in Riyadh, Saudi Arabia, offering an opportunity to contribute to a leading healthcare institution.