Quality Assurance Manager

About Bidfood Middle East

Bidfood Middle East is seeking a Quality Assurance Manager to join their team in Riyadh, Saudi Arabia. This full-time role is critical for ensuring that all products and processes adhere to both internal company standards and external regulatory requirements.

Role Overview

The Quality Assurance Manager will oversee all quality assurance operations. This involves conducting audits, monitoring processes, providing staff training, and leading continuous improvement initiatives. The ideal candidate will possess strong analytical skills and a detailed understanding of food safety and quality management systems.

Key Responsibilities

• Conduct internal audits and inspections to ensure compliance with company and regulatory quality standards.
• Monitor production, storage, and distribution processes for adherence to HACCP, ISO, and other relevant standards.
• Develop and maintain QA documentation, including SOPs, inspection reports, and quality manuals.
• Investigate and report on quality incidents and non-conformances, and follow up on corrective actions.
• Train and support operational teams on quality assurance and food safety practices.
• Liaise with suppliers and service providers on quality-related matters.
• Lead customer complaint investigations and implement improvement plans.
• Support external audits by regulatory bodies and certification agencies.
• Identify opportunities for continuous improvement in quality systems and processes.

Qualifications and Experience

• Educational & Professional Requirements: Bachelor's degree in Food Science, Microbiology, Quality Management, or a related field.
• Experience: 4–6 years of experience in quality assurance roles, preferably within the FMCG, foodservice, or manufacturing sectors.
• Certifications: Certifications in HACCP, ISO 22000, or similar standards are preferred.

Required Skills and Knowledge

• Strong knowledge of quality management systems, food safety, and regulatory compliance.
• Familiarity with audit methodologies and risk assessment practices.
• Proficiency in MS Office and quality management software.
• Excellent analytical and reporting skills.

Work Type and Location

This is a full-time position based in Riyadh, Riyadh, Saudi Arabia. The role requires 2-5 years of relevant experience.