Quality Specialist

About the Quality Specialist Role

Al-Dawaa Medical Services Co. (صيدليات الدواء) is seeking a dedicated Quality Specialist to join our team in Riyadh. This full-time position is essential for ensuring that all operational activities within PROCEED 3PL adhere to the highest quality standards and regulatory requirements.

Role Purpose and Scope

The Quality Specialist plays a vital role in maintaining compliance with regulatory authorities’ standards, internal Standard Operating Procedures (SOPs), and Good Distribution Practices (GDP). This involves actively monitoring adherence, conducting thorough audits, effectively managing deviations, and driving continuous improvement initiatives within logistics and distribution quality processes.

Key Responsibilities

• Monitor compliance of warehouse and distribution activities with Authorities Guidelines, GDP guidelines, internal SOPs, and established quality standards.
• Conduct routine internal quality audits and inspections to identify areas for improvement.
• Review operational processes, including receiving, storage, picking, packing, dispatch, and returns, to ensure consistent quality compliance.
• Investigate deviations, incidents, and non-conformities, ensuring the implementation of appropriate Corrective and Preventive Actions (CAPA).
• Monitor temperature-controlled storage conditions and ensure compliance with cold-chain requirements where applicable.
• Support the implementation and maintenance of Quality Management System (QMS) procedures across warehouses.
• Ensure documentation accuracy, covering batch traceability, inventory records, and shipment documentation.
• Participate in risk assessments related to the storage, transportation, and handling of healthcare products.
• Support regulatory inspections and audits conducted by relevant Regulatory Authorities.
• Conduct training and awareness sessions for warehouse staff on quality standards and procedures.
• Prepare comprehensive quality reports and dashboards related to compliance performance, audit results, and quality Key Performance Indicators (KPIs).
• Support continuous improvement initiatives aimed at enhancing operational efficiency while strictly maintaining quality standards.

Qualifications and Experience

Candidates for this role should possess a strong background in quality assurance within logistics or distribution environments. The ideal candidate will have:

• Between 2 to 5 years of relevant experience in quality management, preferably within a 3PL or pharmaceutical distribution setting.
• Demonstrated understanding of quality standards, regulatory guidelines, internal SOPs, and Good Distribution Practices (GDP).
• Experience with Quality Management Systems (QMS) and CAPA processes.

Work Setting

This is a full-time position based in Riyadh, offering an opportunity to contribute to the quality assurance framework of a leading medical services company.

Application Process

We invite qualified candidates to apply for this role and contribute to our commitment to excellence in quality and distribution.