Quality Specialist Jobs in Makkah

About the Role

Fakeeh Care Group is seeking a dedicated Quality Specialist to join their team in Jeddah, Makkah, Saudi Arabia. This full-time position is integral to ensuring the highest standards of quality and compliance within the organization's Emergency Medical Services (EMS) operations. The role focuses on aligning policies, procedures, and practices with international accreditation standards and driving continuous improvement in patient care and safety.

Key Responsibilities

• Ensure Emergency Medical Services (EMS) policies and procedures align with requirements from international accreditation bodies such as JCIA, ACHS, and ABBA's.
• Conduct regular gap analyses against accreditation standards and develop comprehensive action plans for compliance.
• Coordinate all readiness activities for accreditation surveys, including documentation, staff preparation, and evidence collection.
• Maintain up-to-date knowledge of evolving accreditation standards and regulatory requirements applicable to EMS.
• Draft, revise, and implement policies, procedures, and clinical guidelines in collaboration with EMS leadership.
• Ensure all documentation is standardized, properly formatted, version-controlled, and accessible to relevant personnel.
• Provide training and orientation to staff on updated or new policies and procedures.
• Perform qualitative reviews of documentation within the Electronic Medical Record (EMR) system to ensure adherence to proper documentation practices across Fakeeh Health Care facilities, in compliance with clinical documentation policy.
• Conduct regular quality audits on EMS operations, clinical documentation, and patient safety practices.
• Track key performance indicators (KPIs) related to EMS quality and safety, identify non-conformities, and collaborate with departments to implement corrective and preventive actions.
• Generate and analyze monthly audit reports, identifying discrepancies and areas for improvement, for both internal Fakeeh Health Care facility standards and external regulatory requirements.
• Communicate audit findings and recommendations to Quality Risk Management (QRM), Chief Medical Officer (CMO), and other relevant leadership, suggesting actionable improvements.
• Act as a contributing member of selected organizational committees.
• Participate in the validation process of new KPIs and collect manually collected KPIs from assigned end-users.
• Continuously monitor the privacy and confidentiality of patient documents and information throughout Fakeeh Health Care Group.
• Monitor incident reports, near-misses, and adverse events, ensuring timely follow-up and reporting within the OVR system.
• Support root cause analysis (RCA) investigations and recommend system improvements to prevent incident recurrence.
• Promote a safety culture among EMS staff through education and engagement.
• Collect, analyze, and present quality data, trends, and dashboards to support management decision-making.
• Prepare and submit regular quality and compliance reports to the Quality Manager and senior leadership.
• Support research and benchmarking activities aimed at enhancing EMS quality improvement initiatives.
• Contribute to educational initiatives focused on audit processes, quality standards, and regulatory compliance.
• Conduct workshops on documentation accuracy, patient safety, and the effective use of patient feedback to drive service improvements.
• Facilitate ongoing professional development to keep staff updated on healthcare quality management and audit techniques.

Qualifications and Requirements

• A minimum of 3 years of experience in the healthcare field.
• At least 2 years of experience specifically within a Quality Risk Management (QRM) department in a large healthcare facility.
• A Bachelor's degree in a healthcare field is preferred, ideally an Emergency Medical Services degree.
• Possession of a CPHQ certification or higher is highly desirable.
• Excellent command of both oral and written English and Arabic languages.

Required Skills

• Commitment to enhancing service quality and organizational standards.
• Ability to manage high-pressure situations effectively.
• Proactive approach to taking ownership of duties and organizational goals, with the ability to resolve issues independently.
• Effective collaboration skills to achieve shared objectives.
• Responsiveness to changing environments and adeptness in managing transitions.
• Dedication to ensuring superior service delivery to enhance patient satisfaction.
• A deep understanding of job responsibilities and their broader organizational impact.
• Proficiency in improvement methods and processes.
• Skilled in data aggregation, validation, and analysis.
• Expertise in risk identification and management.

Work Environment and Experience

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires a minimum of 5-10 years of experience, with a specific emphasis on quality management within the healthcare sector.

About the Role

Hitachi Energy is seeking a Project Senior Professional to join its team in the Makkah Region of Saudi Arabia, with opportunities located in Makkah and Jeddah. This full-time position is integral to ensuring the successful execution of projects by maintaining high standards of quality and compliance.

In this role, you will be responsible for managing and implementing the project's quality management system from the tendering phase through to project completion and handover. You will contribute to fostering a strong quality culture, mitigating risks, and ensuring all project activities align with local and international standards, as well as Hitachi Energy's core values of safety and integrity.

Key Responsibilities

• Support the preparation of the quality section of project offers, including the Project Quality Plan, applicable standard inspection and test programs, and other quality-related documents.
• Provide feedback on the quality section of client specifications, identifying deviations and required concessions for tendering purposes.
• Register quality risks in the risk register based on thorough analysis, ensure mitigation strategies are identified and followed up, and document negotiation results related to quality and their impact on the tender.
• Review and distribute all applicable regulations, codes, and standards related to quality.
• Prepare a quality budget proposal covering resources and costs for approval.
• Apply lessons learned from previous projects and document them for future use.
• Participate in project kick-off meetings to ensure the Project Quality Plan, Inspection & Test Program, and all quality requirements are effectively communicated and implemented.
• Maintain a point of contact and interface with the customer for test coordination and project quality issues.
• Develop, implement, and follow up on the project's quality management system (QMS) in the form of the Project Quality Plan (PQP), based on Hitachi Energy's HVDC IMS and project-specific procedures.
• Discuss deviations to IMS processes and documents, registering identified risks within the project deviation database.
• Drive a quality culture, quality assurance, quality control, and compliance with local codes, standards, laws, and regulations on the project.
• Develop and implement a project quality audit schedule in accordance with customer requirements, internal business needs, and the quality management system.
• Communicate the Inspection and Test Program (ITP) to the client in a timely manner, aligning with project schedule deliverables.
• Create, communicate, and follow up on the master ITP register based on input from various functions.
• Identify witnessing and notification requirements during contract review, coordinate and issue witnessing notifications, and ensure compliance.
• Coordinate inspection activities for suppliers in collaboration with the Supply Chain function, and for site activities in collaboration with the site team.
• Ensure adequate Quality Control expertise is available at appropriate project delivery points, including Supply Chain, construction, commissioning, and handover.
• Provide input to Project Reviews, ensuring that quality aspects are comprehensively covered.
• Ensure supplier quality documentation meets both contract and Hitachi Energy requirements.
• Oversee the archiving and transfer of quality documentation to Services, if applicable, and ensure the transfer of Project Quality documentation to the Customer as per project contract requirements.
• Implement and follow the process for considering local quality requirements for the scope of project supply.
• Uphold Hitachi Energy’s core values of safety and integrity by taking responsibility for personal actions and caring for colleagues and the business.

Qualifications and Requirements

• A bachelor's or master's degree in a relevant field is required.
• Proficiency in both spoken and written English language is required.

Required Skills

• Quality Management System (QMS)
• Quality Assurance
• Quality Control
• Compliance
• Risk Management
• Auditing
• Inspection and Test Programs (ITP)
• Project Management
• Communication

Work Environment and Experience

This is a full-time position based in the Makkah Region, with opportunities in Makkah and Jeddah. The role requires 5-10 years of experience in a relevant field.

About the Role

WSP Middle East is seeking a Quality Assurance/Quality Control (QA/QC) Inspector to join their team in Jeddah, Makkah, Saudi Arabia. This full-time role is essential for ensuring high quality and compliance in infrastructure projects. The incumbent will contribute to a global team of over 69,000 employees, offering an opportunity to make a positive impact in communities.

Role Responsibilities

• Conduct comprehensive field inspections of stormwater, sewerage, utilities, and transport infrastructure works to ensure adherence to project standards.
• Verify that all construction activities are performed in strict compliance with approved drawings, project specifications, and defined work data.
• Review and effectively manage Work Inspection Requests (WIRs), Material Inspection Requests (MIRs), and Inspection and Test Plans (ITPs).
• Proactively identify non-conformances, issue Non-Conformance Reports (NCRs), and ensure timely implementation of corrective actions.
• Monitor contractor activities on-site to ensure the highest quality standards and compliance are maintained throughout the project lifecycle.
• Inspect critical construction processes including excavations, backfilling, pipe laying, and installation of various utilities.
• Facilitate seamless coordination and communication between consultants, contractors, and internal QA/QC teams at the project site.
• Maintain comprehensive and organized QA/QC documentation, including detailed reports and accurate inspection records.
• Provide essential support for all testing activities, field inspections, and the crucial project handover process.

Qualifications and Requirements

• Must be a Saudi national.
• Hold a Diploma or Bachelor's degree in Civil Engineering.
• 2 to 8 years of relevant experience in QA/QC, with a focus on infrastructure or utilities projects.
• Hands-on experience in the construction of sewerage systems, roads, or underground utilities.
• Strong understanding of Inspection and Test Plans (ITPs), Non-Conformance Reports (NCRs), Work Inspection Requests (WIRs), and Material Inspection Requests (MIRs).
• Familiarity with the Saudi Building Code (SBC) and relevant local standards.
• Previous experience working on field infrastructure projects within the Kingdom of Saudi Arabia.
• Ability to accurately read and interpret engineering drawings.
• Capability to effectively coordinate with various project stakeholders.
• Registration with the Saudi Council of Engineers is preferred.

Core Skills

• Experience in QA/QC for stormwater and sewerage networks.
• Proficiency in inspecting and managing utility and transport infrastructure projects.
• Strong knowledge and application of ITPs, NCRs, WIRs, and MIRs.
• Familiarity with the Saudi Building Code (SBC) and local standards.
• Ability to interpret engineering drawings.
• Excellent coordination and stakeholder management skills.

Job Details

This is a full-time position requiring 2 to 5 years of experience. The work location is Jeddah, Makkah, Saudi Arabia.

About the Role

Alcon, a global leader in eye care, is seeking a dedicated Quality Assurance Manager for Saudi nationals to establish and lead its Quality function in Saudi Arabia. This role is crucial for ensuring full compliance with global and local regulatory requirements within a rapidly growing market. The position involves building the Quality System from the ground up, shaping the local team, and partnering with leadership to achieve operational excellence. This is an opportunity to embed a strong quality culture and contribute to Alcon's regional growth.

Key Responsibilities

• Collaborate with cross-functional teams and leadership to embed a strong Quality Culture and ensure compliance with ISO 13485, GDP, EU-MDR (where applicable), and Saudi regulatory requirements.
• Act as the Quality Management Representative and, where required, the Responsible Person for wholesale distribution, ensuring adherence to local and international standards.
• Lead quality operations including batch documentation review, product release, storage and distribution oversight, supplier qualification, and management of non-conformances and CAPAs.
• Prepare for and manage external inspections by Health Authorities and Notified Bodies, ensuring timely closure of audit findings and robust CAPA implementation.
• Drive vigilance and technovigilance activities, ensuring accurate and timely reporting to local authorities and acting as the affiliate representative when required.

Qualifications and Experience

• Bachelor's degree in a Scientific or Engineering discipline.
• A minimum of 5 years of Quality experience within the medical device or pharmaceutical industry.
• Demonstrated strong knowledge of ISO 13485 and 21 CFR Part 820.
• Proven experience with vigilance/technovigilance processes and strict reporting requirements.
• Familiarity with Saudi regulatory requirements is highly preferred.

Required Skills and Competencies

• Expertise in Quality Assurance principles and practices.
• Proficiency in ISO 13485, Good Distribution Practice (GDP), and EU-MDR (where applicable).
• Strong understanding of Saudi regulatory requirements.
• Experience in Quality Management systems.
• Skills in batch documentation review and product release processes.
• Competence in storage and distribution oversight.
• Ability to conduct supplier qualification and manage non-conformances.
• Experience with Corrective and Preventive Actions (CAPA) implementation.
• Capability to manage Health Authority and Notified Body inspections.
• Proficiency in vigilance and technovigilance activities.
• Knowledge of 21 CFR Part 820.
• Strong capability working with digital systems; SAP experience is an advantage.
• Excellent communication skills for operating in an international environment.
• Demonstrated flexibility, adaptability, and precision.
• Ability to work autonomously in a fast-paced, evolving environment.
• People management experience is an advantage.

Role Context and Location

This role is based in Jeddah, Makkah, Saudi Arabia, and is a full-time position. It offers the opportunity to build an affiliate and Quality function from the ground up, shaping processes, systems, and team structure. The position is within a dynamic, expanding market with significant career growth potential and exposure to regional leadership. The work environment is collaborative and international, empowering individuals to take ownership and drive impact. A minimum of 5-10 years of experience is required.

Please note that for this role, Saudi Nationality and an English CV are required.

About the Role

TÜV SÜD is a company focused on technology and innovation, committed to progress and ensuring societal safety through testing, auditing, inspection, and advisory services. We are seeking a Senior Civil Engineer to join our team in Saudi Arabia. This role will concentrate on building inspection and testing in accordance with Saudi building codes and international standards, playing a key part in maintaining construction quality and regulatory compliance.

Key Responsibilities

• Conduct inspections and testing of buildings according to Saudi building codes and international standards for general construction quality, acting as a third-party for civil engineering quality firms.
• Prepare comprehensive reports and documentation detailing findings and comments, adhering to Saudi building codes and international standards.
• Review design documents and assess existing buildings, authoring reports and preparing certificates in line with TÜV SÜD's processes and procedures.
• Address and resolve construction-related issues or conflicts that may arise during the project lifecycle.
• Ensure compliance with TÜV SÜD guidelines and regulations, including permits and safety, and deliver required technical files and documentation.
• Receive and resolve escalated client complaints.
• Fulfill client schedules in a safe, timely, and sustainable manner.
• Conduct regular inspections of construction sites to verify compliance with design specifications and Saudi Building Codes.
• Collaborate with project managers, architects, contractors, and other stakeholders to coordinate construction activities and ensure project objectives are met according to Saudi Building Codes specifications.
• Stay updated on industry best practices, new technologies, and changes in building codes and regulations to enhance professional knowledge and skills.
• Comply with TÜV SÜD policies and procedures regarding safety equipment (PPE).
• Utilize and manage internal digital software, including BLS-Plan and radar, as required.
• Follow work instructions provided by the team leader and QA/QC assigned engineer.
• Provide support and take over responsibilities for colleagues on non-assigned projects during emergencies or leaves.

Qualifications and Requirements

• Bachelor's degree in Civil Engineering.
• 5-10 years of experience in Civil Engineering.
• Strong knowledge of civil and structural works, encompassing foundations, concrete, steel structures, and finishing works.
• Proven experience in site inspection, supervision, and quality control.
• Ability to prepare detailed technical reports and documentation.
• Knowledge of safety regulations and site safety practices.
• Strong communication and coordination skills, with the ability to collaborate effectively with multidisciplinary teams.

Required Skills and Competencies

• Civil Engineering Quality
• Report Writing
• Design Document Review
• Construction Issue Resolution
• Client Complaint Resolution
• Site Inspection
• Construction Site Compliance
• Stakeholder Collaboration
• Industry Best Practices
• Safety Equipment (PPE)
• Digital Software Proficiency (*, BLS-Plan, radar)
• Team Leadership
• Quality Assurance/Quality Control (QA/QC)
• Expertise in Civil and Structural Works
• Knowledge of Foundations, Concrete Structures, Steel Structures, and Finishing Works
• Site Supervision
• Quality Control Methodologies
• Technical Report Preparation
• Understanding of Safety Regulations and Site Safety Practices
• Effective Communication and Coordination Skills
• Multidisciplinary Team Collaboration

Work Environment and Location

This is a full-time, regular position requiring onsite work. The role is based within the Real Estate & Building Technology work area. While the primary focus is on Jeddah, Saudi Arabia, the company also has operations and potential project involvement in Riyadh, Al Khobar, Makkah, Al Jubail, Tabuk, and Yanbu, within the Riyadh Region and across Saudi Arabia.

About the Role

Egis is a global leader in architecture, consulting, construction engineering, and mobility services, focused on creating intelligent infrastructures and buildings that address climate challenges and promote sustainable territorial development. With a significant presence across 100 countries and a team of 19,500 employees, Egis applies its expertise and innovations to serve clients worldwide. In the Middle East, Egis operates with 3,500 employees across 8 countries, having delivered over 700 development projects. Ranked among the top ten firms in the region by Engineering News Record (ENR), Egis is committed to sustainable development and understanding local market dynamics.

As a Materials Engineer based in Jeddah, Makkah, Saudi Arabia, you will be responsible for overseeing daily laboratory operations, ensuring the accuracy of test results, and guaranteeing compliance with approved standards and specifications. This role involves conducting material tests, monitoring performance, preparing comprehensive reports, and implementing robust Health, Safety, and Environment (HSE) and Quality Assurance/Quality Control (QA/QC) measures. You will provide essential supervision and management to uphold the highest safety and quality standards throughout projects.

Key Responsibilities

• Oversee daily laboratory operations to ensure efficient functioning.
• Perform comprehensive material tests and validate sample reports for accuracy and reliability.
• Track material performance throughout project lifecycles and report on findings.
• Verify that all materials used adhere strictly to approved standards and project-specific specifications.
• Implement and monitor on-site quality control measures in alignment with regulatory requirements and project standards.
• Ensure all materials comply with relevant safety standards and regulations.
• Maintain thorough documentation and reporting of all testing and monitoring activities.
• Conduct regular site inspections to ensure compliance with material quality standards and overall work quality.
• Develop and implement region- and project-specific procedures to enhance operational efficiency and compliance.

Qualifications and Requirements

• A Bachelor's degree in Engineering, Construction, or Materials Engineering is mandatory.
• A minimum of 8 years of experience in materials engineering or a closely related field.
• Demonstrated experience with MOT specifications and standards.
• Expertise in materials engineering principles, laboratory procedures, and relevant specifications.
• Familiarity with acceptance criteria for a diverse range of material types.
• Proven ability to supervise facilities and networks effectively.
• In-depth understanding of project practices, standards, procedures, and specifications relevant to the construction industry.

Required Skills

• Health, Safety, and Environment (HSE) management.
• Quality Assurance and Quality Control (QA/QC) implementation.

Work Context

This is a full-time position for a Materials Engineer. The role is based in Jeddah and Makkah, within the Makkah region of Saudi Arabia. The position requires over 10 years of experience in the field.