Quality Specialist

About the Role

Aldawaa Medical Services Co. is seeking a Quality Specialist to join our team in Riyadh. This full-time role is essential for ensuring that all activities within PROCEED 3PL Operations adhere to established quality standards, regulatory authority requirements, official guidance, internal Standard Operating Procedures (SOPs), and Good Distribution Practices (GDP).

Compliance and Auditing

The Quality Specialist will be responsible for monitoring and verifying adherence to quality protocols across logistics and distribution operations. Key duties include:

• Monitoring compliance of warehouse and distribution activities with Authorities Guidelines, GDP guidelines, internal SOPs, and quality standards.
• Conducting routine internal quality audits and inspections.
• Supporting regulatory inspections and audits conducted by Regulatory Authorities.

Operational Quality Management

This position involves active participation in maintaining and improving quality across all operational processes, including:

• Reviewing operational processes, including receiving, storage, picking, packing, dispatch, and returns, to ensure quality compliance.
• Investigating deviations, incidents, and non-conformities, and ensuring appropriate Corrective and Preventive Actions (CAPA) are implemented.
• Monitoring temperature-controlled storage conditions and ensuring compliance with cold-chain requirements where applicable.
• Supporting the implementation and maintenance of Quality Management System (QMS) procedures in warehouses.
• Participating in risk assessments related to the storage, transportation, and handling of healthcare products.

Documentation and Reporting

Accurate record-keeping and clear communication of quality performance are critical aspects of this role:

• Ensuring documentation accuracy, including batch traceability, inventory records, and shipment documentation.
• Preparing quality reports and dashboards related to compliance performance, audit results, and quality Key Performance Indicators (KPIs).

Training and Continuous Improvement

The Quality Specialist will also contribute to fostering a culture of quality and driving enhancements:

• Conducting training and awareness sessions for warehouse staff on quality standards and procedures.
• Supporting continuous improvement initiatives aimed at enhancing operational efficiency while maintaining quality standards.

Application Information

Candidates interested in this full-time Quality Specialist position are encouraged to apply.