RECEPTIONIST - Tamayyaz📣 Job Ad

About the Role

Novotel Hotels announces its need to hire a Receptionist in the "Differentiation" department to join the team in Riyadh, Saudi Arabia. As the first point of contact in the organization, you will play a key role in providing a welcoming environment for visitors, clients, and employees. This position requires exceptional organizational skills, strong communication abilities, and a commitment to providing excellent customer service in a fast-paced office environment.

Key Tasks and Responsibilities

• Welcome visitors, clients, and employees professionally and courteously.
• Answer incoming phone calls and direct them to the appropriate departments or individuals.
• Schedule and manage appointments using scheduling software while maintaining accurate calendars.
• Maintain the reception area in an organized, clean, and professional manner.
• Perform administrative tasks including mail distribution, data entry, and document management.
• Provide information about company services and direct inquiries to the relevant departments.
• Manage visitor logs and ensure compliance with security protocols.
• Support office operations by assisting with general administrative tasks as needed.
• Handle correspondence and maintain the confidentiality of sensitive information.
• Demonstrate professional communication standards in all interactions, both verbal and written.

Qualifications and Requirements

• Proven experience in a reception, customer service, or similar role requiring direct public interaction.
• Excellent verbal and written communication skills in English.
• Strong organizational and time management skills.
• Proficiency in Microsoft Office applications and phone systems.
• Ability to multitask and prioritize in a busy work environment.
• Professional demeanor with a friendly and empathetic approach to customers.
• Ability to remain calm and handle multiple inquiries simultaneously.
• Strong interpersonal skills and the ability to work collaboratively with diverse teams.

Core Skills

• Reception
• Customer Service
• Organizational Skills
• Communication (Verbal and Written)
• Microsoft Office Suite
• Phone System Operation
• Scheduling Software Proficiency
• Appointment Management Systems
• Interpersonal Skills

Additional Information

Company: Novotel Hotels

Job Title: Receptionist - Differentiation

Location: Riyadh, Riyadh Region, Saudi Arabia

Required Experience: 0-1 year

Job Type: Full-time

Preferred Qualifications: Proficiency in both Arabic and English is preferred. Experience with scheduling software and appointment management systems is also preferred.

Work Environment: [Information about the team, hotel, or workplace culture will be included here, reflecting the specific environment.]

Note: Adjustments may be made according to specific local or legal requirements, such as work permits.

Our Commitment to Diversity and Inclusion: We are an inclusive company, and our goal is to attract, retain, and develop a diverse workforce.